How do they match: Public Safety Telecommunicators

  • 911 Emergency Services Dispatcher
  • Service Dispatcher

  • Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.

  • Discuss goods or services information with customers or patrons.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Provide basic health care services.