How do they match: Dispatchers, Except Police, Fire, and Ambulance

  • Work Dispatcher
  • Work Order Sorting Clerk
  • Drop Board Worker

  • Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Prepare daily work and run schedules.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

  • Prepare employee work schedules.