How do they match: Meter Readers, Utilities

  • Field Service Engineer
  • Utility Service Worker

  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Connect and disconnect utility services at specific locations.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Update client address and meter location information.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.

  • Enter information into databases or software programs.
  • Record service or repair activities.