How do they match: Postal Service Clerks

  • Post Office Clerk

  • Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Order retail items and other supplies for office use.
  • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  • Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  • Rent post office boxes to customers.

  • Adjust office equipment to ensure proper operation.
  • Provide notifications to customers or patrons.
  • Refer customers to appropriate personnel.
  • Respond to customer problems or complaints.