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How do they match:
Insurance Claims and Policy Processing Clerks
11
Alternate Occupation Titles
Customer
Service
Representative
Customer
Service
Tech
Customer
Service
Technician
Service
Advisor
Agency
Service
Rep
Agency
Service
Representative
Claims
Customer
Service
Representative
Claims
Service
Rep
Claims
Service
Representative
Insurance
Customer
Service
Representative
Personal Lines Insurance
Customer
Service
Representative
2
Tasks
Interview clients and take their calls to provide
customer
service
and obtain information on claims.
Provide
customer
service
, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
6
Detailed Work Activities
Calculate costs of goods or
services.
Discuss account status or activity with
customers
or patrons.
Interview employees,
customers
, or others to collect information.
Obtain personal or financial information about
customers
or applicants.
Provide notifications to
customers
or patrons.
Review
customer
insurance information.
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Related Activities
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Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
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Resource Center
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Partner sites
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U.S. Department of Labor
Related Sites
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How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated November 19, 2024
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