How do they match: Office Clerks, General

  • Compute, record, and proofread data and other information, such as records or reports.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Train other staff members to perform work activities, such as using computer applications.
  • Troubleshoot problems involving office equipment, such as computer hardware and software.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Answer telephones to direct calls or provide information.
  • Provide information to coworkers.
  • Record information from meetings or other formal proceedings.
  • Search files, databases or reference materials to obtain needed information.
  • Send information, materials or documentation.
  • Transcribe spoken or written information.