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Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
||Solar Sales Representatives and Assessors
- Provide customers with information, such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates.
- Provide technical information about solar power, solar systems, equipment, and services to potential customers or dealers.
||Advertising Sales Agents
- Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
- Inform customers of available options for advertisement artwork and provide samples.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
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||Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Answer customers' questions, and provide information on procedures or policies.
- Assist customers by providing information and resolving their complaints.
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