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Related Occupations for Task
15-1199.01 - Software Quality Assurance Engineers and Testers

Related occupations for task:

Investigate customer problems referred by technical support.

15-1199.10 Search Marketing Strategists
  • Implement online customer service processes to ensure positive and consistent user experiences.
  • Resolve product availability problems in collaboration with customer service staff.
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  • Explain changes in contract provisions to customers.
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  • Respond to user email inquiries, or set up automated systems to send responses.