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Related Occupations for Task
43-4171.00 - Receptionists and Information Clerks Bright Outlook

Related occupations for task:

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive   Bright Outlook Bright Outlook  
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
43-6013.00 Medical Secretaries Bright Outlook
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
43-2011.00 Switchboard Operators, Including Answering Service
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
  • Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.
43-2021.00 Telephone Operators
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
43-6012.00 Legal Secretaries
  • Receive and place telephone calls.
  • Schedule and make appointments.

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