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Related Occupations for Task
43-4171.00 - Receptionists and Information Clerks Bright Outlook

Related occupations for task:

Hear and resolve complaints from customers or the public.

43-4051.00 Customer Service Representatives   Bright Outlook Bright Outlook     Green Occupation Green
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
43-4011.00 Brokerage Clerks
  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
43-5071.00 Shipping, Receiving, and Traffic Clerks Bright Outlook Green Occupation
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
43-5032.00 Dispatchers, Except Police, Fire, and Ambulance Green Occupation
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
43-3011.00 Bill and Account Collectors
  • Answer customer questions regarding problems with their accounts.

See all 11 related occupations >>