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Related Occupations for Task
43-9041.02 - Insurance Policy Processing Clerks Bright Outlook

Related occupations for task:

Interview clients and take their calls to provide customer service and obtain information on claims.

43-4111.00 Interviewers, Except Eligibility and Loan
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
11-9121.01 Clinical Research Coordinators   Bright Outlook Bright Outlook  
  • Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with physicians and nurses.
  • Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.
  • Contact outside health care providers and communicate with subjects to obtain follow-up information.
43-2021.00 Telephone Operators
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
43-6013.00 Medical Secretaries Bright Outlook
  • Answer telephones and direct calls to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
43-4061.00 Eligibility Interviewers, Government Programs
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.

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