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Listen to and resolve customer complaints regarding services, products, or personnel.
| 41-4011.00 |
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 
Green
- Answer customers' questions about products, prices, availability, or credit terms.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
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| 41-4012.00 |
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 
Bright Outlook
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
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| 41-4011.07 |
Solar Sales Representatives and Assessors
- Provide customers with information, such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates.
- Provide technical information about solar power, solar systems, equipment, and services to potential customers or dealers.
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| 41-9091.00 |
Door-To-Door Sales Workers, News and Street Vendors, and Related Workers
- Explain products or services and prices and demonstrate use of products.
- Answer questions about product features and benefits.
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| 41-2021.00 |
Counter and Rental Clerks
- Answer telephones to provide information and receive orders.
- Provide information about rental items, such as availability, operation, or description.
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