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Related Occupations for Task
43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers Bright Outlook

Related occupations for task:

Resolve customer complaints or answer customers' questions regarding policies and procedures.

53-1044.00 First-Line Supervisors of Passenger Attendants   Bright Outlook Bright Outlook  
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
  • Inform workers about interests or special needs of specific groups.
  • Train workers in proper operational procedures and functions and explain company policies.
43-4051.00 Customer Service Representatives Bright Outlook
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
39-3091.00 Amusement and Recreation Attendants Bright Outlook
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.
  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
39-9032.00 Recreation Workers Bright Outlook
  • Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Meet with staff to discuss rules, regulations, and work-related problems.
43-4031.00 Court, Municipal, and License Clerks Bright Outlook
  • Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
  • Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
  • Instruct parties about timing of court appearances.

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