General and Operations Managers
11-1021.00
Bright Outlook Updated 2024

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Sample of reported job titles: Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, Store Manager

Occupation-Specific Information

Tasks Save Table: XLSX CSV

ImportanceCategoryTask
80
 
Core
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
79
 
Core
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
75
 
Core
Direct administrative activities directly related to making products or providing services.
75
 
Core
Prepare staff work schedules and assign specific duties.
73
 
Core
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
71
 
Core
Plan or direct activities, such as sales promotions, that require coordination with other department managers.
70
 
Core
Perform personnel functions, such as selection, training, or evaluation.
69
 
Core
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
61
 
Core
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
76
 
Supplemental
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
75
 
Supplemental
Set prices or credit terms for goods or services, based on forecasts of customer demand.
72
 
Supplemental
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
64
 
Supplemental
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
63
 
Supplemental
Direct non-merchandising departments of businesses, such as advertising or purchasing.
53
 
Supplemental
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
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Worker Requirements

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 29%
     
    High school diploma or equivalent required
  • 27%
     
    Bachelor’s degree required
  • 22%
     
    Some college, no degree required

Worker Characteristics

Interests Save Table: XLSX CSV

Occupational InterestInterest
99
 
Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
72
 
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Workforce Characteristics

Wages & Employment Trends

Median wages (2022)
$47.16 hourly, $98,100 annual
State wages
Local wages
Employment (2022)
3,507,800 employees
Projected growth (2022-2032)
Average (2% to 4%)
Projected job openings (2022-2032)
296,300
State trends
Top industries (2022)
Retail Trade (13% employed in this sector)

Source: Bureau of Labor Statistics 2022 wage data and 2022-2032 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2022-2032). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

State job openings
Local job openings