Summary Report for:
11-9033.00 - Education Administrators, Postsecondary
Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, colleges, and junior and community colleges.
Sample of reported job titles: Academic Affairs Dean, Academic Affairs Vice President, Academic Dean, Admissions Director, College President, Dean, Dean of Students, Financial Aid Director, Provost, Registrar
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Advise students on issues such as course selection, progress toward graduation, and career decisions.
- Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments or alumni organizations.
- Recruit, hire, train, and terminate departmental personnel.
- Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
- Formulate strategic plans for the institution.
- Plan, administer, and control budgets, maintain financial records, and produce financial reports.
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
- Participate in faculty and college committee activities.
- Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
- Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
- Appoint individuals to faculty positions, and evaluate their performance.
- Direct activities of administrative departments, such as admissions, registration, and career services.
- Assess and collect tuition and fees.
- Teach courses within their department.
- Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
- Coordinate the production and dissemination of university publications, such as course catalogs and class schedules.
- Develop curricula, and recommend curricula revisions and additions.
- Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
- Write grants to procure external funding, and supervise grant-funded projects.
- Review registration statistics, and consult with faculty officials to develop registration policies.
- Review student misconduct reports requiring disciplinary action, and counsel students regarding such reports.
- Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities.
- Plan and promote sporting events and social, cultural, and recreational activities.
- Confer with other academic staff to explain and formulate admission requirements and course credit policies.
- Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
- Audit the financial status of student organizations and facility accounts.
- Accounting software — Fund accounting software ; Sage 50 Accounting
- Analytical or scientific software — IBM SPSS Statistics ; Minitab ; SAS ; StataCorp Stata
- Customer relationship management CRM software — Blackbaud The Raiser's Edge
- Data base reporting software — SAP BusinessObjects Crystal Reports
- Data base user interface and query software — Blackboard ; Microsoft Access ; Student and Exchange Visitor Information System SEVIS; Student information systems SIS (see all 7 examples)
- Desktop publishing software — Microsoft Publisher
- Electronic mail software — Microsoft Outlook
- Enterprise resource planning ERP software — Ellucian Colleague; Oracle PeopleSoft ; SAP ; SunGard Higher Education Banner Unified Digital Campus (see all 7 examples)
- Facilities management software — CollegeNET Schedule 25
- Graphics or photo imaging software — Microsoft Visio
- Human resources software — Human resource management software HRMS
- Internet browser software — Web browser software
- Office suite software — Microsoft Office
- Presentation software — Microsoft PowerPoint
- Project management software — Ellucian Degree Works; Microsoft Project ; Microsoft SharePoint
- Spreadsheet software — Microsoft Excel
- Video creation and editing software — YouTube
- Web page creation and editing software — Adobe Systems Adobe Dreamweaver ; Facebook ; LinkedIn
- Web platform development software — Hypertext markup language HTML
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Speaking — Talking to others to convey information effectively.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination — Adjusting actions in relation to others' actions.
- Instructing — Teaching others how to do something.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Time Management — Managing one's own time and the time of others.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Service Orientation — Actively looking for ways to help people.
- Negotiation — Bringing others together and trying to reconcile differences.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Persuasion — Persuading others to change their minds or behavior.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Recognition — The ability to identify and understand the speech of another person.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Detailed Work Activities
- Evaluate employee performance.
- Manage human resources activities.
- Direct administrative or support services.
- Recruit personnel.
- Advise others on career or personal development.
- Conduct employee training programs.
- Hire personnel.
- Supervise employees.
- Collect payments for goods or services.
- Develop operating strategies, plans, or procedures.
- Prepare financial documents, reports, or budgets.
- Prepare operational budgets.
- Teach classes in area of specialization.
- Communicate with government agencies.
- Manage operations, research, or logistics projects.
- Schedule activities or facility use.
- Develop organizational policies or programs.
- Develop educational goals, standards, policies, or procedures.
- Prepare staff schedules or work assignments.
- Recommend organizational process or policy changes.
- Prepare forms or applications.
- Represent the organization in external relations.
- Prepare proposals or grant applications to obtain project funding.
- Confer with organizational members to accomplish work activities.
- Analyze data to inform operational decisions or activities.
- Manage outreach activities.
- Coordinate special events or programs.
- Conduct financial or regulatory audits.
- Direct facility maintenance or repair activities.
- Electronic Mail — 99% responded “Every day.”
- Telephone — 94% responded “Every day.”
- Face-to-Face Discussions — 93% responded “Every day.”
- Indoors, Environmentally Controlled — 97% responded “Every day.”
- Contact With Others — 79% responded “Constant contact with others.”
- Freedom to Make Decisions — 78% responded “A lot of freedom.”
- Structured versus Unstructured Work — 71% responded “A lot of freedom.”
- Work With Work Group or Team — 71% responded “Extremely important.”
- Duration of Typical Work Week — 81% responded “More than 40 hours.”
- Responsibility for Outcomes and Results — 65% responded “Very high responsibility.”
- Coordinate or Lead Others — 56% responded “Extremely important.”
- Letters and Memos — 50% responded “Once a week or more but not every day.”
- Spend Time Sitting — 62% responded “More than half the time.”
- Frequency of Decision Making — 52% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 45% responded “Very important results.”
- Deal With External Customers — 47% responded “Extremely important.”
- Importance of Being Exact or Accurate — 38% responded “Extremely important.”
- Frequency of Conflict Situations — 39% responded “Once a week or more but not every day.”
- Time Pressure — 43% responded “Once a month or more but not every week.”
- Public Speaking — 39% responded “Once a month or more but not every week.”
- Level of Competition — 30% responded “Highly competitive.”
- Responsible for Others' Health and Safety — 38% responded “High responsibility.”
|Title||Job Zone Five: Extensive Preparation Needed|
|Education||Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).|
|Related Experience||Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.|
|Job Training||Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.|
|Job Zone Examples||These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, astronomers, biologists, clergy, surgeons, and veterinarians.|
|SVP Range||(8.0 and above)|
Percentage of Respondents
|Education Level Required|
Interest code: ECS Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Integrity — Job requires being honest and ethical.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Persistence — Job requires persistence in the face of obstacles.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Wages & Employment Trends
|Median wages (2017)||$44.41 hourly, $92,360 annual|
|Employment (2016)||180,000 employees|
|Projected growth (2016-2026)||Faster than average (10% to 14%)|
|Projected job openings (2016-2026)||15,700|
|Top industries (2016)|
Source: Bureau of Labor Statistics 2017 wage data and 2016-2026 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- American Association of College Registrars and Admissions Officers
- American Association of Community Colleges
- American Association of State Colleges and Universities
- American College Personnel Association
- Association for Career and Technical Education
- Association for Student Conduct Administration
- Association of College and University Housing Officers - International
- Association of Public and Land-grant Universities
- NASPA - Student Affairs Administrators in Higher Education
- National Association for College Admission Counseling
- National Association of College and University Business Officers
- National Association of Colleges and Employers
- National Association of Independent Colleges and Universities
- National Association of Student Financial Aid Administrators
- National Education Association
- Occupational Outlook Handbook: Postsecondary education administrators