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Summary Report for:
11-9072.00 - Entertainment and Recreation Managers, Except Gambling

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

This title represents an occupation for which data collection is currently underway.

Tasks  |  Technology Skills  |  Detailed Work Activities  |  Credentials  |  Wages & Employment  |  Job Openings

Tasks

  • Administer first aid in emergency situations. See more occupations related to this task.
  • Assign tasks and work hours to staff. See more occupations related to this task.
  • Calculate and record department expenses and revenue. See more occupations related to this task.
  • Clean equipment and areas of amusement park, cruise ship, or other recreational facility. See more occupations related to this task.
  • Explain rules and regulations of facilities and entertainment attractions to customers. See more occupations related to this task.
  • Inspect equipment, such as rides, games, and vehicles, to detect wear and damage. See more occupations related to this task.
  • Interview and hire associates to fill staff vacancies. See more occupations related to this task.
  • Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities. See more occupations related to this task.
  • Plan programs of events or schedules of activities. See more occupations related to this task.
  • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts. See more occupations related to this task.
  • Resolve customer complaints regarding worker performance or services rendered. See more occupations related to this task.
  • Store and retrieve equipment, such as vehicles, radios, and ride components. See more occupations related to this task.
  • Talk to coworkers using electronic devices, such as computers and radios. See more occupations related to this task.
  • Talk to customers to convey information about events or activities. See more occupations related to this task.
  • Train workers in company procedures or policy. See more occupations related to this task.
  • Write and present strategies for recreational facility programming using customer or employee data. See more occupations related to this task.
  • Write budgets to plan recreational activities or programs. See more occupations related to this task.

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Technology Skills

  • Accounting software — Intuit QuickBooks Hot technology See more occupations related to this technology.
  • Analytical or scientific software — IBM SPSS Statistics Hot technology ; SAS Hot technology See more occupations related to this technology.
  • Business intelligence and data analysis software — IBM Cognos Impromptu Hot technology ; Oracle Business Intelligence Enterprise Edition Hot technology ; Qlik Tech QlikView Hot technology See more occupations related to this technology.
  • Computer based training software — Blackboard software See more occupations related to this technology.
  • Customer relationship management CRM software — Salesforce software Hot technology See more occupations related to this technology.
  • Data base reporting software — SAP Crystal Reports Hot technology See more occupations related to this technology.
  • Data base user interface and query software — Airtable; Data entry software Hot technology ; Microsoft Access Hot technology ; Oracle software Hot technology See more occupations related to this technology.
  • Desktop communications software — Eko See more occupations related to this technology.
  • Development environment software — Microsoft Visual Basic Hot technology ; Microsoft Visual Basic for Applications VBA Hot technology See more occupations related to this technology.
  • Document management software — Adobe Systems Adobe Acrobat Hot technology ; Dropbox See more occupations related to this technology.
  • Electronic mail software — IBM Notes Hot technology ; Microsoft Exchange Hot technology ; Microsoft Outlook Hot technology See more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — Microsoft Dynamics GP Hot technology ; NetSuite ERP Hot technology ; Oracle Hyperion Hot technology ; Oracle JD Edwards EnterpriseOne Hot technology (see all 7 examples) See more occupations related to this technology.
  • Graphics or photo imaging software — Microsoft Visio Hot technology See more occupations related to this technology.
  • Human resources software — ADP Workforce Now Hot technology ; Oracle Taleo Hot technology See more occupations related to this technology.
  • Instant messaging software — Blink; GroupMe See more occupations related to this technology.
  • Network conferencing software — LogMeIn GoToWebinar See more occupations related to this technology.
  • Office suite software — Google Drive Hot technology ; Microsoft Office Hot technology See more occupations related to this technology.
  • Operating system software — Apple macOS Hot technology ; Linux Hot technology ; Microsoft Windows Hot technology See more occupations related to this technology.
  • Presentation software — Apple Keynote; Google Slides; Microsoft PowerPoint Hot technology See more occupations related to this technology.
  • Project management software — Confluence Hot technology ; Microsoft Teams; Oracle Primavera Enterprise Project Portfolio Management Hot technology ; Slack (see all 6 examples) See more occupations related to this technology.
  • Sales and marketing software — Google AdWords Hot technology ; HubSpot software Hot technology ; Marketo Marketing Automation Hot technology See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technology See more occupations related to this technology.
  • Video conferencing software — Cisco Systems Webex; Google Meet; LogMeIn GoToMeeting See more occupations related to this technology.
  • Video creation and editing software — Flipgrid; Loom; YouTube Hot technology See more occupations related to this technology.
  • Web page creation and editing software — Facebook Hot technology ; LinkedIn Hot technology ; Social media sites Hot technology See more occupations related to this technology.
  • Word processing software — Evernote; Google Docs Hot technology ; Microsoft Word Hot technology See more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Detailed Work Activities

  • Explain regulations, policies, or procedures. See more occupations related to this activity.
  • Provide attraction or event information to patrons. See more occupations related to this activity.
  • Apply bandages, dressings, or splints. See more occupations related to this activity.
  • Assign duties or work schedules to employees. See more occupations related to this activity.
  • Clean equipment or supplies. See more occupations related to this activity.
  • Clean facilities or sites. See more occupations related to this activity.
  • Conduct eligibility or selection interviews. See more occupations related to this activity.
  • Confer with personnel to coordinate business operations. See more occupations related to this activity.
  • Develop organizational policies or programs. See more occupations related to this activity.
  • Exchange information with colleagues. See more occupations related to this activity.
  • Explain use of products or services. See more occupations related to this activity.
  • Hire personnel. See more occupations related to this activity.
  • Inspect condition or functioning of facilities or equipment. See more occupations related to this activity.
  • Lead classes or community events. See more occupations related to this activity.
  • Maintain supply or equipment inventories. See more occupations related to this activity.
  • Operate vehicles or material-moving equipment. See more occupations related to this activity.
  • Plan community programs or activities for the general public. See more occupations related to this activity.
  • Plan conferences, programs, or special events. See more occupations related to this activity.
  • Prepare financial documents, reports, or budgets. See more occupations related to this activity.
  • Reconcile records of sales or other financial transactions. See more occupations related to this activity.
  • Resolve customer complaints or problems. See more occupations related to this activity.
  • Train service staff. See more occupations related to this activity.

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Credentials

Find Training Find Certifications Find Licenses Apprenticeship.gov

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Wages & Employment Trends

Median wage data for Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gambling; and Managers, All Other.
Employment data for Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gambling; and Managers, All Other.
Industry data for Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gambling; and Managers, All Other.

Median wages (2020) $55.94 hourly, $116,350 annual
State wages
Local wages
 
Employment (2019) 1,189,200 employees
Projected growth (2019-2029) Decline (-1% or lower) Decline (-1% or lower)
Projected job openings (2019-2029) 74,500
State trends
 
Top industries (2019)

Source: Bureau of Labor Statistics 2020 wage data external site and 2019-2029 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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