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Summary Report for:
21-1014.00 - Mental Health Counselors

Counsel with emphasis on prevention. Work with individuals and groups to promote optimum mental and emotional health. May help individuals deal with issues associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; and aging.

Sample of reported job titles: Behavior Analyst, Behavior Support Specialist (BSS), Case Manager, Clinician, Correctional Counselor, Counselor, Mental Health Counselor, Mental Health Specialist, Mental Health Therapist, Therapist

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Maintain confidentiality of records relating to clients' treatment.
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • Collect information about clients through interviews, observation, or tests.
  • Assess patients for risk of suicide attempts.
  • Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
  • Prepare and maintain all required treatment records and reports.
  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Guide clients in the development of skills or strategies for dealing with their problems.
  • Perform crisis interventions with clients.
  • Develop and implement treatment plans based on clinical experience and knowledge.
  • Evaluate clients' physical or mental condition, based on review of client information.
  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
  • Modify treatment activities or approaches as needed to comply with changes in clients' status.
  • Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.
  • Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
  • Discuss with individual patients their plans for life after leaving therapy.
  • Collaborate with other staff members to perform clinical assessments or develop treatment plans.
  • Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.
  • Monitor clients' use of medications.
  • Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.
  • Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
  • Refer patients, clients, or family members to community resources or to specialists as necessary.
  • Gather information about community mental health needs or resources that could be used in conjunction with therapy.
  • Supervise other counselors, social service staff, assistants, or graduate students.
  • Plan or conduct programs to prevent substance abuse or improve community health or counseling services.
  • Coordinate or direct employee workshops, courses, or training about mental health issues.

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Technology Skills

  • Analytical or scientific software — Statistical software; Test interpretation software
  • Calendar and scheduling software — Scheduling software
  • Data base user interface and query software — Database software; Microsoft Access Hot technology
  • Electronic mail software — Email software; Microsoft Outlook Hot technology
  • Enterprise resource planning ERP software Hot technology — Management information systems MIS
  • Internet browser software — Microsoft Internet Explorer; Netscape Navigator; Web browser software
  • Medical software — Client information database systems; Patient electronic medical record EMR software
  • Office suite software — Microsoft Office
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Blood pressure cuff kits — Sphygmomanometers
  • Desktop computers
  • Electronic medical thermometers — Digital medical thermometers
  • Notebook computers
  • Personal computers
  • Scanners — Flatbed scanners

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Knowledge

  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation — Actively looking for ways to help people.
  • Speaking — Talking to others to convey information effectively.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Persuasion — Persuading others to change their minds or behavior.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Coordination — Adjusting actions in relation to others' actions.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Instructing — Teaching others how to do something.
  • Science — Using scientific rules and methods to solve problems.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Operations Analysis — Analyzing needs and product requirements to create a design.
  • Time Management — Managing one's own time and the time of others.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

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Work Activities

  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

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Detailed Work Activities

  • Counsel clients or patients regarding personal issues.
  • Collect information about clients.
  • Interview clients to gather information about their backgrounds, needs, or progress.
  • Complete documentation required by programs or regulations.
  • Counsel clients or patients with substance abuse issues.
  • Maintain client records.
  • Teach life skills or strategies to clients or their families.
  • Write reports or evaluations.
  • Intervene in crisis situations to assist clients.
  • Develop treatment plans for patients or clients.
  • Evaluate characteristics of individuals to determine needs or eligibility.
  • Advocate for individual or community needs.
  • Modify treatment plans to accommodate client needs.
  • Evaluate the effectiveness of counseling or educational programs.
  • Monitor clients to evaluate treatment progress.
  • Collaborate with other professionals to assess client needs or plan treatments.
  • Confer with family members to discuss client treatment plans or progress.
  • Counsel family members of clients or patients.
  • Provide basic health care services.
  • Develop working relationships with others to facilitate program activities.
  • Maintain professional social services knowledge.
  • Plan programs to address community mental wellness needs.
  • Refer clients to community or social service programs.
  • Supervise workers providing client or patient services.
  • Collect information about community health needs.
  • Plan programs to address community health issues.
  • Lead classes or community events.
  • Train staff members in social services skills.

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Work Context

  • Structured versus Unstructured Work — 84% responded “A lot of freedom.”
  • Contact With Others — 91% responded “Constant contact with others.”
  • Telephone — 79% responded “Every day.”
  • Freedom to Make Decisions — 72% responded “A lot of freedom.”
  • Face-to-Face Discussions — 84% responded “Every day.”
  • Indoors, Environmentally Controlled — 82% responded “Every day.”
  • Spend Time Sitting — 58% responded “Continually or almost continually.”
  • Frequency of Decision Making — 64% responded “Every day.”
  • Electronic Mail — 63% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results — 42% responded “Important results.”
  • Time Pressure — 35% responded “Every day.”
  • Letters and Memos — 32% responded “Every day.”
  • Work With Work Group or Team — 38% responded “Extremely important.”
  • Deal With External Customers — 34% responded “Extremely important.”
  • Frequency of Conflict Situations — 34% responded “Every day.”
  • Physical Proximity — 51% responded “Moderately close (at arm's length).”
  • Consequence of Error — 30% responded “Very serious.”
  • Importance of Being Exact or Accurate — 40% responded “Important.”
  • Coordinate or Lead Others — 29% responded “Very important.”
  • Deal With Unpleasant or Angry People — 35% responded “Once a month or more but not every week.”
  • Duration of Typical Work Week — 41% responded “More than 40 hours.”

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Job Zone

Title Job Zone Five: Extensive Preparation Needed
Education Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, astronomers, biologists, clergy, surgeons, and veterinarians.
SVP Range (8.0 and above)

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Education


Percentage of Respondents
Education Level Required
62   Master's degree
34   Bachelor's degree
1   Associate's degree

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Credentials

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Interests

Interest code: SIA

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Integrity — Job requires being honest and ethical.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Persistence — Job requires persistence in the face of obstacles.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Wages & Employment Trends

Median wages (2015) $20.13 hourly, $41,880 annual
State wages Local Salary Info
 
Employment (2014) 135,000 employees
Projected growth (2014-2024) Much faster than average (14% or higher) Much faster than average (14% or higher)
Projected job openings (2014-2024) 54,500
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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