Care for individuals with mental or emotional conditions or disabilities, following the instructions of physicians or other health practitioners. Monitor patients' physical and emotional well-being and report to medical staff. May participate in rehabilitation and treatment programs, help with personal hygiene, and administer oral or injectable medications.
Sample of reported job titles:
BHT (Behavioral Health Technician), Health Care Technician (Health Care Tech), LPT (Licensed Psychiatric Technician), Mental Health Associate, Mental Health Specialist, Mental Health Technician (MHT), MHA (Mental Health Assistant), MHW (Mental Health Worker), Psychiatric Technician (PT), Residential Aide (RA)
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Tasks
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Provide nursing, psychiatric, or personal care to patients with cognitive, intellectual, or developmental disabilities.
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Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships.
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Restrain violent, potentially violent, or suicidal patients by verbal or physical means as required.
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Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures.
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Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
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Take and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges.
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Observe and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them.
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Aid patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean.
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Collaborate with or assist doctors, psychologists, or rehabilitation therapists in working with patients with cognitive, intellectual, or developmental disabilities to treat, rehabilitate, and return patients to the community.
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Develop or teach strategies to promote client wellness and independence.
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Train or instruct new employees on procedures to follow with psychiatric patients.
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Escort patients to medical appointments.
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Administer oral medications or hypodermic injections, following physician's prescriptions and hospital procedures.
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Issue medications from dispensary and maintain records in accordance with specified procedures.
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Interview new patients to complete admission forms, to assess their mental health status, or to obtain their mental health and treatment history.
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Contact patients' relatives to arrange family conferences.
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Technology Skills
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Electronic mail software — Microsoft Outlook
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Inventory management software — InfoLogix HealthTrax Engine
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Medical software — Allscripts Sunrise; GE Healthcare Centricity EMR; MEDITECH Behavioral Health Clinicals; Netsmart Technologies Avatar Clinical Workstation CWS
; 4 more
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Office suite software — Microsoft Office software
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Spreadsheet software — Microsoft Excel
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
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Work Activities
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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
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Detailed Work Activities
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Care for patients with mental illnesses.
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Treat patients using psychological therapies.
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Administer intravenous medications.
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Administer non-intravenous medications.
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Encourage patients or clients to develop life skills.
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Position patients for treatment or examination.
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Maintain inventory of medical supplies or equipment.
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Maintain medical facility records.
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Inform medical professionals regarding patient conditions and care.
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Examine patients to assess general physical condition.
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Interact with patients to build rapport or provide emotional support.
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Operate diagnostic or therapeutic medical instruments or equipment.
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Record patient medical histories.
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Assist patients with hygiene or daily living activities.
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Assist healthcare practitioners during examinations or treatments.
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Collaborate with healthcare professionals to plan or provide treatment.
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Collect medical information from patients, family members, or other medical professionals.
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Teach health management classes.
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Move patients to or from treatment areas.
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Perform clerical work in medical settings.
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Work Context
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Face-to-Face Discussions — 93% responded “Every day.”
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Contact With Others — 74% responded “Constant contact with others.”
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Telephone — 77% responded “Every day.”
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Physical Proximity — 69% responded “Very close (near touching).”
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Deal With Unpleasant or Angry People
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Work With Work Group or Team — 77% responded “Extremely important.”
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Coordinate or Lead Others — 53% responded “Very important.”
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Duration of Typical Work Week — 77% responded “More than 40 hours.”
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Frequency of Conflict Situations — 25% responded “Once a week or more but not every day.”
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Electronic Mail — 32% responded “Once a week or more but not every day.”
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Indoors, Environmentally Controlled — 62% responded “Every day.”
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Structured versus Unstructured Work — 51% responded “Limited freedom.”
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Letters and Memos — 66% responded “Once a week or more but not every day.”
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Freedom to Make Decisions — 71% responded “Some freedom.”
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Spend Time Standing — 33% responded “Continually or almost continually.”
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Sounds, Noise Levels Are Distracting or Uncomfortable — 23% responded “Every day.”
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Importance of Being Exact or Accurate — 34% responded “Important.”
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Responsible for Others' Health and Safety — 19% responded “High responsibility.”
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Deal With Physically Aggressive People — 23% responded “Once a year or more but not every month.”
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Exposed to Disease or Infections — 43% responded “Every day.”
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Frequency of Decision Making — 39% responded “Every day.”
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Responsibility for Outcomes and Results — 20% responded “Moderate responsibility.”
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Spend Time Sitting — 35% responded “More than half the time.”
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Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 26% responded “Never.”
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Job Zone
- Title
- Job Zone Three: Medium Preparation Needed
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Related Experience
- Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Job Training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
- SVP Range
- (6.0 to < 7.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
Example apprenticeship titles for this occupation:
Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.
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Skills
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Coordination — Adjusting actions in relation to others' actions.
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Speaking — Talking to others to convey information effectively.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Service Orientation — Actively looking for ways to help people.
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Instructing — Teaching others how to do something.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
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Persuasion — Persuading others to change their minds or behavior.
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Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
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Negotiation — Bringing others together and trying to reconcile differences.
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Time Management — Managing one's own time and the time of others.
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Knowledge
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Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
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Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- Some college, no degree required for some jobsmore info
- Bachelor’s degree required for some jobs
- High school diploma or equivalent required for some jobsmore info
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Abilities
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Speech Recognition — The ability to identify and understand the speech of another person.
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
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Far Vision — The ability to see details at a distance.
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Interests
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
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Work Values
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Work Styles
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Integrity — Job requires being honest and ethical.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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Persistence — Job requires persistence in the face of obstacles.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Wages & Employment Trends
- Median wages (2023)
- $19.09 hourly, $39,700 annual
- State wages
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- Local wages
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- Employment (2023)
- 124,600 employees
- Projected growth (2023-2033)
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Much faster than average (9% or higher)
- Projected job openings (2023-2033)
- 13,200
- State trends
-
- Top industries (2023)
-
Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
Actively assisted with the O*NET data collection, helping to identify occupational experts who can be surveyed about their work in the occupation.
View the list of Allies
National Associations
Accreditation, Certification, & Unions
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