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Summary Report for:
33-9011.00 - Animal Control Workers

Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.

Sample of reported job titles: Animal Attendant, Animal Control Officer, Animal Enforcement Officer, Animal Ordinance Enforcement Officer, Animal Park Code Enforcement Officer, Animal Safety Officer, Community Safety Officer, Community Service Officer, Dog Control Officer

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
  • Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
  • Supply animals with food, water, and personal care.
  • Write reports of activities, and maintain files of impoundments and dispositions of animals.
  • Prepare for prosecutions related to animal treatment, and give evidence in court.
  • Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
  • Contact animal owners to inform them that their pets are at animal holding facilities.
  • Educate the public about animal welfare, and animal control laws and regulations.
  • Clean facilities and equipment such as dog pens and animal control trucks.
  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
  • Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.
  • Examine animal licenses, and inspect establishments housing animals for compliance with laws.
  • Euthanize rabid, unclaimed, or severely injured animals.
  • Answer inquiries from the public concerning animal control operations.
  • Organize the adoption of unclaimed animals.
  • Train police officers in dog handling and training techniques for tracking, crowd control, and narcotics and bomb detection.

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Technology Skills

  • Data base user interface and query software — Animal Shelter Manager; ARK Software Ark Shelter Software; RoseRush Services Shelter Pro; TRAX Animal Control and Dog Warden Officer Software (see all 7 examples)
  • Electronic mail software — Microsoft Outlook Hot technology
  • Internet browser software — Web browser software
  • Map creation software — Geographic information system GIS software Hot technology
  • Office suite software — Microsoft Office
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word Hot technology

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Air rifles or air handguns — Tranquilizer guns
  • Animal control traps — Animal capture nets; Animal traps; Bat excluders
  • Animal transport cage — Cat crates
  • Bar code reader equipment — Microchip readers
  • Cages or its accessories — Animal cages
  • Compressed air gun — Blowguns
  • Crimping pliers
  • Digital cameras — Compact digital cameras
  • Dog catching pole — Animal catch poles; Noose poles
  • Handguns — Electro muscular disruption devices EMDD
  • Lariats — Snake hooks
  • Leashes or leads — Leashes
  • Lifts — Power lifts
  • Light trucks or sport utility vehicles — Work trucks
  • Medical acoustic stethoscope or accessory — Veterinary stethoscopes
  • Muzzles — Dog muzzles
  • Personal computers
  • Security cameras — Wildlife cameras
  • Sporting shotguns — Animal control shotguns
  • Tongs — Snake tongs
  • Two way radios — Mobile radios
  • Winches — Cable winches

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking — Talking to others to convey information effectively.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination — Adjusting actions in relation to others' actions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Far Vision — The ability to see details at a distance.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

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Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

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Detailed Work Activities

  • Examine crime scenes to obtain evidence.
  • Interview people to gather information about criminal activities.
  • Investigate illegal or suspicious activities.
  • Provide care for animals.
  • Use weapons or physical force to maintain security.
  • Maintain operational records.
  • Write operational reports.
  • Check physical condition of people or animals.
  • Testify at legal or legislative proceedings.
  • Issue warnings or citations.
  • Inform the public about policies, services or procedures.
  • Collaborate with law enforcement or security agencies to respond to incidents.
  • Examine personal documentation to ensure that it is valid.
  • Inspect facilities to ensure compliance with security or safety regulations.
  • Train employees in proper work procedures.

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Work Context

  • Deal With External Customers — 86% responded “Extremely important.”
  • Telephone — 87% responded “Every day.”
  • In an Enclosed Vehicle or Equipment — 93% responded “Every day.”
  • Outdoors, Exposed to Weather — 93% responded “Every day.”
  • Contact With Others — 83% responded “Constant contact with others.”
  • Work With Work Group or Team — 84% responded “Extremely important.”
  • Deal With Unpleasant or Angry People — 68% responded “Every day.”
  • Face-to-Face Discussions — 65% responded “Every day.”
  • Freedom to Make Decisions — 63% responded “A lot of freedom.”
  • Frequency of Decision Making — 69% responded “Every day.”
  • Frequency of Conflict Situations — 63% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results — 65% responded “Very important results.”
  • Structured versus Unstructured Work — 53% responded “A lot of freedom.”
  • Importance of Being Exact or Accurate — 47% responded “Extremely important.”
  • Exposed to Disease or Infections — 44% responded “Once a week or more but not every day.”
  • Responsible for Others' Health and Safety — 56% responded “Very high responsibility.”
  • Electronic Mail — 60% responded “Every day.”
  • Letters and Memos — 48% responded “Once a week or more but not every day.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 46% responded “Every day.”
  • Exposed to Contaminants — 38% responded “Every day.”
  • Very Hot or Cold Temperatures — 42% responded “Every day.”
  • Coordinate or Lead Others — 59% responded “Very important.”
  • Importance of Repeating Same Tasks — 40% responded “Extremely important.”
  • Exposed to Minor Burns, Cuts, Bites, or Stings — 47% responded “Every day.”
  • Consequence of Error — 41% responded “Extremely serious.”
  • Time Pressure — 32% responded “Every day.”
  • Deal With Physically Aggressive People — 42% responded “Once a week or more but not every day.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 30% responded “Once a week or more but not every day.”
  • Spend Time Sitting — 42% responded “More than half the time.”
  • Duration of Typical Work Week — 57% responded “40 hours.”
  • Physical Proximity — 33% responded “Moderately close (at arm's length).”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 26% responded “Continually or almost continually.”
  • Extremely Bright or Inadequate Lighting — 33% responded “Every day.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
60   High school diploma or equivalent Help
30   Post-secondary certificate Help
10   Associate's degree

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Credentials

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Interests

Interest code: RSC   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity — Job requires being honest and ethical.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Persistence — Job requires persistence in the face of obstacles.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Wages & Employment Trends

Median wages (2017) $17.08 hourly, $35,520 annual
State wages Local Salary Info
 
Employment (2016) 13,000 employees
Projected growth (2016-2026) Average (5% to 9%) Average (5% to 9%)
Projected job openings (2016-2026) 1,600
State trends Employment Trends
 
Top industries (2016)

Source: Bureau of Labor Statistics 2017 wage data external site and 2016-2026 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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