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Summary Report for:
35-2015.00 - Cooks, Short Order

Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.

Sample of reported job titles: Caterer, Cook, Deli Cook (Delicatessen Cook), Food and Beverage Attendant, Grill Cook, Line Cook, Pizza Maker, Prep Cook (Preparation Cook), Short Order Cook, Snack Bar Cook

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Clean food preparation equipment, work areas, and counters or tables.
  • Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
  • Perform general cleaning activities in kitchen and dining areas.
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
  • Grill, cook, and fry foods such as french fries, eggs, and pancakes.
  • Plan work on orders so that items served together are finished at the same time.
  • Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
  • Grill and garnish hamburgers or other meats, such as steaks and chops.
  • Complete orders from steam tables, placing food on plates and serving customers at tables or counters.
  • Order supplies and stock them on shelves.
  • Accept payments, and make change or write charge slips as necessary.

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Technology Skills

  • Inventory management software — Inventory control software
  • Point of sale POS software — Aldelo Systems Aldelo for Restaurants Pro; Foodman Home-Delivery; Plexis Software Plexis POS; RestaurantPlus PRO

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Tools Used

  • Bar code reader equipment — Hand scanners
  • Cappuccino or espresso machines — Cappuccino makers
  • Carbonated beverage dispenser — Carbonated beverage dispensers
  • Cash registers
  • Commercial use blenders — Blenders
  • Commercial use broilers — Broilers
  • Commercial use coffee or iced tea makers — Commercial coffeemakers
  • Commercial use convection ovens — Convection ovens
  • Commercial use cutlery — Boning knives; Chefs' knives; Paring knives; Serrated blade knives
  • Commercial use deep fryers — Deep fat fryers
  • Commercial use dishwashers — Commercial dishwashers
  • Commercial use food processors — Food processors
  • Commercial use food slicers — Meat slicers; Slicing machines
  • Commercial use food warmers — Steam tables
  • Commercial use graters — Fruit zesters; Graters
  • Commercial use grills — Grills
  • Commercial use hot dog grills — Hot dog cookers
  • Commercial use measuring cups — Dry or liquid measuring cups
  • Commercial use microwave ovens — Commercial microwave ovens
  • Commercial use mixers — Mixers
  • Commercial use peelers — Vegetable peelers
  • Commercial use pizza ovens — Pizza ovens
  • Commercial use ranges — Electric ovens; Electric stoves; Gas ovens; Gas stoves
  • Commercial use rolling pins — Rolling pins
  • Commercial use scales — Portion scales
  • Commercial use steamers — Steam kettles; Steamers
  • Commercial use toasters — Toasters
  • Commercial use waffle irons — Waffle makers
  • Desktop computers
  • Domestic apple corer — Apple corers
  • Domestic double boilers — Double boilers
  • Domestic kitchen or food thermometers — Instant-read pocket thermometers
  • Domestic kitchen tongs — Kitchen tongs
  • Domestic knife sharpeners — Knife sharpeners
  • Domestic melon or butter baller — Melon ballers
  • Domestic sifter — Sifters
  • Domestic strainers or colanders — Colanders; Strainers
  • Domestic vegetable brush — Vegetable brushes
  • Domestic wooden oven paddle — Bakers' peels
  • Ice dispensers — Ice-making machines
  • Milkshake machines — Milkshake and smoothie machines
  • Non carbonated beverage dispenser — Juice dispensers
  • Personal computers
  • Pocket calculator — Handheld calculators
  • Point of sale POS terminal — Point of sale POS computer terminals
  • Soft serve machines — Soft-serve ice cream machines
  • Touch screen monitors

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination — Adjusting actions in relation to others' actions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Service Orientation — Actively looking for ways to help people.
  • Speaking — Talking to others to convey information effectively.
  • Time Management — Managing one's own time and the time of others.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

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Work Activities

  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

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Detailed Work Activities

  • Clean food preparation areas, facilities, or equipment.
  • Prepare breads or doughs.
  • Prepare foods for cooking or serving.
  • Prepare hot or cold beverages.
  • Store supplies or goods in kitchens or storage areas.
  • Maintain food, beverage, or equipment inventories.
  • Cook foods.
  • Coordinate timing of food production activities.
  • Take customer orders.
  • Arrange food for serving.
  • Serve food or beverages.
  • Order materials, supplies, or equipment.
  • Process customer bills or payments.

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Work Context

  • Spend Time Standing — 89% responded “Continually or almost continually.”
  • Contact With Others — 79% responded “Constant contact with others.”
  • Work With Work Group or Team — 61% responded “Extremely important.”
  • Face-to-Face Discussions — 54% responded “Every day.”
  • Deal With External Customers — 60% responded “Extremely important.”
  • Responsible for Others' Health and Safety — 68% responded “Very high responsibility.”
  • Importance of Being Exact or Accurate — 46% responded “Extremely important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 66% responded “Continually or almost continually.”
  • Structured versus Unstructured Work — 45% responded “A lot of freedom.”
  • Telephone — 65% responded “Every day.”
  • Deal With Unpleasant or Angry People — 38% responded “Every day.”
  • Freedom to Make Decisions — 43% responded “A lot of freedom.”
  • Responsibility for Outcomes and Results — 37% responded “Very high responsibility.”
  • Spend Time Walking and Running — 46% responded “More than half the time.”
  • Impact of Decisions on Co-workers or Company Results — 34% responded “Very important results.”
  • Physical Proximity — 39% responded “Moderately close (at arm's length).”
  • Spend Time Making Repetitive Motions — 46% responded “Continually or almost continually.”
  • Indoors, Environmentally Controlled — 57% responded “Every day.”
  • Coordinate or Lead Others — 49% responded “Important.”
  • Time Pressure — 48% responded “Every day.”
  • Importance of Repeating Same Tasks — 33% responded “Extremely important.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 50% responded “Every day.”
  • Very Hot or Cold Temperatures — 46% responded “Every day.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
55   High school diploma or equivalent Help
34   Less than high school diploma
11   Some college, no degree

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Credentials

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Interests

Interest code: RC   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Integrity — Job requires being honest and ethical.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence — Job requires persistence in the face of obstacles.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Wages & Employment Trends

Median wages (2017) $10.93 hourly, $22,740 annual
State wages Local Salary Info
 
Employment (2016) 186,000 employees
Projected growth (2016-2026) Decline (-2% or lower) Decline (-2% or lower)
Projected job openings (2016-2026) 24,700
State trends Employment Trends
 
Top industries (2016)

Source: Bureau of Labor Statistics 2017 wage data external site and 2016-2026 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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