Dining Room and Cafeteria Attendants and Bartender Helpers

Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Sample of reported job titles: Barback, Buffet Attendant, Bus Boy, Bus Person, Busser, Dining Room Attendant, Food Service Aide, Food Service Helper, Server Assistant, Server's Assistant

Occupation-Specific Information

Tasks

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Technology Skills

Hot technology Hot Technologies are requirements frequently included in employer job postings.

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Occupational Requirements

Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

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Detailed Work Activities

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Work Context

  • Spend Time Walking and Running — 88% responded “Continually or almost continually.”
  • Spend Time Standing — 84% responded “Continually or almost continually.”
  • Contact With Others — 80% responded “Constant contact with others.”
  • Work With Work Group or Team — 71% responded “Extremely important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 80% responded “Continually or almost continually.”
  • Face-to-Face Discussions — 69% responded “Every day.”
  • Physical Proximity — 53% responded “Very close (near touching).”
  • Spend Time Making Repetitive Motions — 23% responded “About half the time.”
  • Deal With External Customers — 61% responded “Extremely important.”
  • Importance of Being Exact or Accurate — 27% responded “Extremely important.”
  • Indoors, Environmentally Controlled — 67% responded “Every day.”
  • Spend Time Bending or Twisting the Body — 23% responded “Less than half the time.”
  • Impact of Decisions on Co-workers or Company Results — 25% responded “Minor results.”
  • Deal With Unpleasant or Angry People — 54% responded “Once a week or more but not every day.”
  • Telephone — 26% responded “Never.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 57% responded “Every day.”
  • Responsible for Others' Health and Safety — 28% responded “Very high responsibility.”
  • Frequency of Decision Making — 47% responded “Every day.”
  • Structured versus Unstructured Work — 45% responded “Limited freedom.”
  • Freedom to Make Decisions — 42% responded “Some freedom.”

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Experience Requirements

Job Zone

Title
Job Zone One: Little or No Preparation Needed
Education
Some of these occupations may require a high school diploma or GED certificate.
Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples
These occupations involve following instructions and helping others. Examples include food preparation workers, dishwashers, sewing machine operators, landscaping and groundskeeping workers, logging equipment operators, and baristas.
SVP Range
Up to 3 months of preparation (Below 4.0)

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Training & Credentials

State training
Local training
Certifications
State licenses
Apprenticeships
Have a career path or location in mind? Visit Apprenticeship.gov external site to find apprenticeship opportunities near you.

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Worker Requirements

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination — Adjusting actions in relation to others' actions.
  • Service Orientation — Actively looking for ways to help people.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 74%
     
    responded: High school diploma or equivalent requiredmore info
  • 22%
     
    responded: Less than high school diploma required
  • 2%
     
    responded: Post-secondary certificate required

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Worker Characteristics

Abilities

  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

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Interests

Interest code: RCS
Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Work Styles

  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Integrity — Job requires being honest and ethical.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence — Job requires persistence in the face of obstacles.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2021)
$13.06 hourly, $27,170 annual
State wages
Local wages
Employment (2020)
389,000 employees
Projected growth (2020-2030)
Much faster than average (15% or higher)
Projected job openings (2020-2030)
86,500
State trends
Top industries (2020)

Source: Bureau of Labor Statistics 2021 wage data external site and 2020-2030 employment projections external site . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

Related Occupations

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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