Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.
Sample of reported job titles:
Cruise Counselor, Guide, Naturalist Guide, Tour Coordinator, Tour Escort, Tour Manager, Tour Operations Specialist, Tour Operator, Travel Consultant, Whitewater Rafting Guide
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Tasks
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Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
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Plan tour itineraries, applying knowledge of travel routes and destination sites.
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Resolve any problems with itineraries, service, or accommodations.
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Attend to special needs of tour participants.
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Evaluate services received on the tour, and report findings to tour organizers.
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Give advice on sightseeing and shopping.
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Administer first aid to injured group participants.
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Explain hunting and fishing laws to groups to ensure compliance.
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Lead individuals or groups to tour site locations and describe points of interest.
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Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
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Sell or rent equipment, clothing, and supplies related to expeditions.
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Pay bills and record checks issued.
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Verify amounts and quality of equipment prior to expeditions or tours.
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Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
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Set up camps, and prepare meals for tour group members.
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Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
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Technology Skills
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Accounting software — Financial accounting software
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Analytical or scientific software — Data visualization software
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Business intelligence and data analysis software — Tableau
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Customer relationship management CRM software — Customer information databases
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Data base user interface and query software — Microsoft Access

; Structured query language SQL

; Travel Agent CMS
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Electronic mail software — Microsoft Outlook
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Internet browser software — Web browser software
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Mobile location based services software — Global positioning system GPS software
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Office suite software — Microsoft Office software
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Presentation software — Microsoft PowerPoint
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Spreadsheet software — Microsoft Excel
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Web page creation and editing software — Facebook
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
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Work Activities
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
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Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
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Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
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Detailed Work Activities
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Explain regulations, policies, or procedures.
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Provide attraction or event information to patrons.
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Drive vehicles to transport patrons.
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Arrange services or reservations for patrons.
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Organize recreational activities or events.
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Resolve customer complaints or problems.
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Sell products or services.
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Assist individuals with special needs.
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Maintain financial or account records.
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Manage budgets for personal services operations.
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Evaluate program effectiveness.
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Report information to managers or other personnel.
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Monitor availability of equipment or supplies.
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Demonstrate activity techniques or equipment use.
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Work Context
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Telephone Conversations — 93% responded “Every day.”
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Determine Tasks, Priorities and Goals — 88% responded “A lot of freedom.”
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Contact With Others — 81% responded “Constant contact with others.”
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Freedom to Make Decisions — 78% responded “A lot of freedom.”
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E-Mail — 76% responded “Every day.”
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Frequency of Decision Making — 82% responded “Every day.”
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Face-to-Face Discussions with Individuals and Within Teams — 29% responded “Once a week or more but not every day.”
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Work With or Contribute to a Work Group or Team — 66% responded “Extremely important.”
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Deal With External Customers or the Public in General — 67% responded “Extremely important.”
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Importance of Being Exact or Accurate — 38% responded “Very important.”
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Impact of Decisions on Co-workers or Company Results — 31% responded “Important results.”
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Coordinate or Lead Others in Accomplishing Work Activities
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Time Pressure — 38% responded “Every day.”
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Work Outcomes and Results of Other Workers — 57% responded “Very high responsibility.”
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Health and Safety of Other Workers — 22% responded “Moderate responsibility.”
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Written Letters and Memos — 19% responded “Every day.”
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Indoors, Environmentally Controlled — 42% responded “Every day.”
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Spend Time Sitting — 40% responded “Continually or almost continually.”
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Physical Proximity — 48% responded “Moderately close (at arm's length).”
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Outdoors, Exposed to All Weather Conditions — 28% responded “Once a year or more but not every month.”
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Importance of Repeating Same Tasks — 29% responded “Fairly important.”
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In an Enclosed Vehicle or Operate Enclosed Equipment — 33% responded “Once a week or more but not every day.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Skills
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Service Orientation — Actively looking for ways to help people.
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Speaking — Talking to others to convey information effectively.
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Coordination — Adjusting actions in relation to others' actions.
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Persuasion — Persuading others to change their minds or behavior.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Time Management — Managing one's own time and the time of others.
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Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
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Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Negotiation — Bringing others together and trying to reconcile differences.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Knowledge
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
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Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Speech Recognition — The ability to identify and understand the speech of another person.
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Far Vision — The ability to see details at a distance.
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Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
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Interests
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Work Values
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
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Work Styles
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Integrity — Job requires being honest and ethical.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Persistence — Job requires persistence in the face of obstacles.
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Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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Wages & Employment Trends
Median wage data for Tour and Travel Guides.
Employment data for Tour and Travel Guides.
Industry data for Tour and Travel Guides.
- Median wages (2023)
- $17.34 hourly, $36,060 annual
- State wages
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- Local wages
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- Employment (2023)
- 56,300 employees
- Projected growth (2023-2033)
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Much faster than average (9% or higher)
- Projected job openings (2023-2033)
- 14,200
- State trends
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- Top industries (2023)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
Actively assisted with the O*NET data collection, helping to identify occupational experts who can be surveyed about their work in the occupation.
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National Associations
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