Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

This title represents an occupation for which data collection is currently underway.

Sell services to individuals or businesses. May describe options or resolve client problems.

Occupation-Specific Information

Tasks

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.
  • Develop sales presentations or proposals to explain service specifications.
  • Distribute promotional materials at meetings, conferences, or trade shows.
  • Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
  • Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
  • Inform customers of contracts or other information pertaining to purchased services.
  • Maintain customer records using automated systems.
  • Monitor market conditions, innovations, and competitors' services, prices, and sales.
  • Negotiate prices or terms of sales or service agreements.
  • Quote prices, credit terms, contract terms, or fulfillment dates for services.

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Technology Skills

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.
In demand
In Demand skills are frequently included in employer job postings for this occupation.

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Occupational Requirements

Detailed Work Activities

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Experience Requirements

Job Zone

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
3 months to 1 year of preparation (4.0 to < 6.0)

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Training & Credentials

State training
Local training
Certifications
State licenses
Apprenticeships
Have a career path or location in mind? Visit Apprenticeship.gov external site to find apprenticeship opportunities near you.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2021)
$29.11 hourly, $60,550 annual
State wages
Local wages
Employment (2021)
1,063,900 employees
Projected growth (2021-2031)
Average (4% to 7%)
Projected job openings (2021-2031)
125,300
State trends
Top industries (2021)

Source: Bureau of Labor Statistics 2021 wage data external site and 2021-2031 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

Related Occupations

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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