Summary Report for:
49-1011.00 - First-Line Supervisors of Mechanics, Installers, and Repairers
Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
Sample of reported job titles: Electrical Foreman, Facility Maintenance Supervisor, Maintenance Foreman, Maintenance Manager, Maintenance Planner, Maintenance Supervisor, Production Crew Supervisor
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
- Investigate accidents or injuries and prepare reports of findings.
- Monitor employees' work levels and review work performance.
- Requisition materials and supplies, such as tools, equipment, or replacement parts.
- Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
- Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
- Develop, implement, or evaluate maintenance policies and procedures.
- Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
- Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
- Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.
- Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
- Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
- Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
- Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
- Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
- Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
- Review, evaluate, accept, and coordinate completion of work bid from contractors.
- Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
- Develop or implement electronic maintenance programs or computer information management systems.
- Meet with vendors or suppliers to discuss products used in repair work.
- Design equipment configurations to meet personnel needs.
- Accounting software — Cost accounting software
- Calendar and scheduling software — Scheduling software
- Communications server software — IBM Domino
- Computer aided design CAD software — Autodesk AutoCAD
- Data base user interface and query software — Database software; Microsoft Access ; Vehicle management software; Yardi (see all 5 examples)
- Electronic mail software — Email software; IBM Notes ; Microsoft Outlook
- Enterprise resource planning ERP software — Infor ERP SyteLine; Microsoft Dynamics ; Oracle JD Edwards EnterpriseOne ; SAP (see all 5 examples)
- Facilities management software — Computerized maintenance management system CMMS; Maintenance management software
- Industrial control software — Programmable logic controller PLC software; Supervisory control and data acquisition SCADA software
- Internet browser software — Microsoft Internet Explorer
- Inventory management software — Automated inventory software
- Office suite software — Microsoft Office
- Operating system software — Microsoft Windows
- Presentation software — Microsoft PowerPoint
- Project management software — HCSS HeavyJob; Microsoft Project ; Microsoft SharePoint ; Oracle Primavera Enterprise Project Portfolio Management (see all 6 examples)
- Spreadsheet software — Microsoft Excel
- Time accounting software — Payroll software
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
- Desktop computers
- Laser printers
- Liquid penetrant examination equipment — Dye penetrant inspection equipment
- Mainframe computers
- Microcontrollers — Programmable logic controllers PLC
- Personal computers
- Plasma arc welding machine — Plasma cutters
- Power drills — Portable drills
- Spot welding machine — Portable welding equipment
- Tape measures — Measuring tapes
- Two way radios
- Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination — Adjusting actions in relation to others' actions.
- Speaking — Talking to others to convey information effectively.
- Time Management — Managing one's own time and the time of others.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Instructing — Teaching others how to do something.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Service Orientation — Actively looking for ways to help people.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Persuasion — Persuading others to change their minds or behavior.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Troubleshooting — Determining causes of operating errors and deciding what to do about it.
- Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Mathematics — Using mathematics to solve problems.
- Negotiation — Bringing others together and trying to reconcile differences.
- Repairing — Repairing machines or systems using the needed tools.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
- Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Far Vision — The ability to see details at a distance.
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
- Schedule repair, installation or maintenance activities.
- Train others in operational procedures.
- Monitor work areas or procedures to ensure compliance with safety procedures.
- Supervise employees.
- Order materials, supplies, or equipment.
- Inspect completed work to ensure proper functioning.
- Measure distances or dimensions.
- Estimate costs for labor or materials.
- Plan work procedures.
- Confer with coworkers to coordinate work activities.
- Inspect systems to determine if they are operating properly.
- Maintain inventories of materials, equipment, or products.
- Maintain work equipment or machinery.
- Operate welding equipment.
- Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
- Document operational activities.
- Maintain repair or maintenance records.
- Install programs onto computer or computer-controlled equipment.
- Explain use of products or services.
- Develop equipment or component configurations.
- Telephone — 94% responded “Every day.”
- Face-to-Face Discussions — 90% responded “Every day.”
- Contact With Others — 79% responded “Constant contact with others.”
- Work With Work Group or Team — 84% responded “Extremely important.”
- Freedom to Make Decisions — 82% responded “A lot of freedom.”
- Responsibility for Outcomes and Results — 68% responded “Very high responsibility.”
- Duration of Typical Work Week — 81% responded “More than 40 hours.”
- Structured versus Unstructured Work — 69% responded “A lot of freedom.”
- Electronic Mail — 90% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 64% responded “Very important results.”
- Coordinate or Lead Others — 67% responded “Extremely important.”
- Responsible for Others' Health and Safety — 66% responded “Very high responsibility.”
- Time Pressure — 55% responded “Every day.”
- Frequency of Decision Making — 58% responded “Every day.”
- Indoors, Environmentally Controlled — 78% responded “Every day.”
- Importance of Being Exact or Accurate — 58% responded “Extremely important.”
- Deal With External Customers — 63% responded “Extremely important.”
- Indoors, Not Environmentally Controlled — 57% responded “Every day.”
- Exposed to Contaminants — 52% responded “Every day.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 46% responded “Every day.”
- Importance of Repeating Same Tasks — 37% responded “Very important.”
- Outdoors, Exposed to Weather — 42% responded “Every day.”
- Physical Proximity — 63% responded “Moderately close (at arm's length).”
- Very Hot or Cold Temperatures — 39% responded “Every day.”
- In an Enclosed Vehicle or Equipment — 51% responded “Every day.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 51% responded “Every day.”
- Letters and Memos — 29% responded “Every day.”
- Exposed to Hazardous Equipment — 48% responded “Every day.”
- Consequence of Error — 33% responded “Very serious.”
- Outdoors, Under Cover — 33% responded “Every day.”
- Level of Competition — 32% responded “Moderately competitive.”
- Frequency of Conflict Situations — 48% responded “Once a week or more but not every day.”
- Exposed to Hazardous Conditions — 36% responded “Every day.”
- Spend Time Standing — 33% responded “About half the time.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 33% responded “Less than half the time.”
- Deal With Unpleasant or Angry People — 33% responded “Once a year or more but not every month.”
|Title||Job Zone Three: Medium Preparation Needed|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Related Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.|
|SVP Range||(6.0 to < 7.0)|
Interest code: ECR Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity — Job requires being honest and ethical.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Persistence — Job requires persistence in the face of obstacles.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Wages & Employment Trends
|Median wages (2020)||$33.77 hourly, $70,240 annual|
|Employment (2019)||499,100 employees|
|Projected growth (2019-2029)||Average (3% to 4%)|
|Projected job openings (2019-2029)||42,100|
|Top industries (2019)|
Source: Bureau of Labor Statistics 2020 wage data and 2019-2029 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- American Society for Healthcare Engineering
- American Society for Quality
- American Water Works Association
- American Welding Society
- Association for Facilities Engineering
- Automotive Service Association
- Automotive Training Managers Council
- International Brotherhood of Electrical Workers
- International Union of Operating Engineers
- National Institute for Automotive Service Excellence
- National Rural Water Association
- Refrigeration Service Engineers Society
- Society of Broadcast Engineers