Coin, Vending, and Amusement Machine Servicers and Repairers
49-9091.00
Updated 2024

Install, service, adjust, or repair coin, vending, or amusement machines including video games, juke boxes, pinball machines, or slot machines.

Sample of reported job titles: Cooler Deliverer, Field Service Technician, Fountain Vending Mechanic, Full Service Vending Driver, Refurbish Technician, Service Technician, Slot Technician, Vending Mechanic, Vending Service Technician, Vending Technician

Occupation-Specific Information

Tasks

  • Fill machines with products, ingredients, money, and other supplies.
  • Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.
  • Test machines to determine proper functioning.
  • Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.
  • Maintain records of machine maintenance and repair.
  • Clean and oil machine parts.
  • Order parts needed for machine repairs.
  • Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.
  • Record transaction information on forms or logs, and notify designated personnel of discrepancies.
  • Keep records of merchandise distributed and money collected.
  • Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.
  • Make service calls to maintain and repair machines.
  • Adjust machine pressure gauges and thermostats.
  • Disassemble and assemble machines, according to specifications and using hand and power tools.
  • Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.
  • Transport machines to installation sites.
  • Refer to manuals and wiring diagrams to gather information needed to repair machines.
  • Install machines, making the necessary water and electrical connections in compliance with codes.
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Technology Skills

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Hot Technologies are requirements most frequently included across all employer job postings.

Occupational Requirements

Work Activities

  • Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Detailed Work Activities

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Work Context

  • Freedom to Make Decisions — 84% responded “A lot of freedom.”
  • E-Mail — 85% responded “Every day.”
  • Telephone Conversations — 53% responded “Every day.”
  • Contact With Others — 56% responded “Contact with others most of the time.”
  • Indoors, Environmentally Controlled — 12% responded “Once a month or more but not every week.”
  • Duration of Typical Work Week — 51% responded “More than 40 hours.”
  • Importance of Being Exact or Accurate — 38% responded “Extremely important.”
  • Importance of Repeating Same Tasks — 42% responded “Extremely important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 31% responded “More than half the time.”
  • Determine Tasks, Priorities and Goals — 44% responded “A lot of freedom.”
  • In an Enclosed Vehicle or Operate Enclosed Equipment — 66% responded “Every day.”
  • Face-to-Face Discussions with Individuals and Within Teams — 27% responded “Once a month or more but not every week.”
  • Frequency of Decision Making — 59% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results — 33% responded “Very important results.”
  • Deal With External Customers or the Public in General — 12% responded “Not important at all.”
  • Dealing With Unpleasant, Angry, or Discourteous People — 49% responded “Once a month or more but not every week.”
  • Spend Time Making Repetitive Motions — 31% responded “More than half the time.”
  • Spend Time Standing — 20% responded “Less than half the time.”
  • Outdoors, Exposed to All Weather Conditions — 40% responded “Every day.”
  • Physical Proximity — 43% responded “Slightly close (e.g., shared office).”
  • Spend Time Walking or Running — 28% responded “More than half the time.”
  • Spend Time Kneeling, Crouching, Stooping, or Crawling
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable — 23% responded “Once a week or more but not every day.”
  • Exposed to Contaminants — 24% responded “Never.”
  • Time Pressure — 31% responded “Once a year or more but not every month.”

Experience Requirements

Job Zone

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
(4.0 to < 6.0)

Training & Credentials

State training
Local training
Certifications
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State licenses

Apprenticeship Opportunities

Example apprenticeship titles for this occupation:

  • Coin-Mach-Service Repairer

Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.

Start your career and build your skillset. Visit Apprenticeship.gov to learn about opportunities related to this occupation.

Worker Requirements

Skills

  • Repairing — Repairing machines or systems using the needed tools.
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.
  • Operation and Control — Controlling operations of equipment or systems.
  • Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Knowledge

  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 92%
     
    High school diploma or equivalent required
  • 8%
     
    Post-secondary certificate required
  • 1%
     
    Associate’s degree required

Worker Characteristics

Abilities

  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

Interests

Interest code: RC
Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
  • Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Persistence — Job requires persistence in the face of obstacles.
  • Integrity — Job requires being honest and ethical.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Workforce Characteristics

Wages & Employment Trends

Median wages (2023)
$21.63 hourly, $44,980 annual
State wages
Local wages
Employment (2023)
39,300 employees
Projected growth (2023-2033)
Little or no change
Projected job openings (2023-2033)
4,000
State trends
Top industries (2023)

Source: Bureau of Labor Statistics 2023 wage data and 2023-2033 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

State job openings
Local job openings

More Information

Professional Associations

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National Associations