Shuttle Drivers and Chauffeurs
53-3053.00
Bright Outlook Updated 2023

A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Sample of reported job titles: Airport Shuttle Driver, Chauffeur, Driver, Limo Driver (Limousine Driver), Motor Coach Driver, Shuttle Bus Driver, Shuttle Driver, Special Needs Bus Driver, Van Driver

Occupation-Specific Information

Tasks

  • Arrange to pick up particular customers or groups on a regular schedule.
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Complete accident reports when necessary.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.
  • Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
  • Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
  • Maintain knowledge of first-aid procedures.
  • Notify dispatchers or company mechanics of vehicle problems.
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
  • Perform errands for customers or employers, such as delivering or picking up mail and packages.
  • Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
  • Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
  • Pick up or meet passengers according to requests, appointments, or schedules.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
  • Read maps and follow written and verbal geographic directions.
  • Record vehicle routes.
  • Regulate heating, lighting, and ventilation systems for passenger comfort.
  • Report any vehicle malfunctions or needed repairs.
  • Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Vacuum and clean interiors, and wash and polish exteriors of automobiles.
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Occupational Requirements

Detailed Work Activities

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Experience Requirements

Job Zone

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
3 months to 1 year of preparation (4.0 to < 6.0)

Training & Credentials

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Workforce Characteristics

Wages & Employment Trends

Median wages (2022)
$15.77 hourly, $32,800 annual
State wages
Local wages
Employment (2021)
189,500 employees
Projected growth (2021-2031)
Much faster than average (11% or higher)
Projected job openings (2021-2031)
29,000
State trends
Top industries (2021)

Source: Bureau of Labor Statistics 2022 wage data and 2021-2031 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

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More Information

Sources of Additional Information

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