A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Sample of reported job titles:
Airport Shuttle Driver, Chauffeur, Driver, Limo Driver (Limousine Driver), Motor Coach Driver, Shuttle Bus Driver, Shuttle Driver, Special Needs Bus Driver, Van Driver
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Tasks
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Arrange to pick up particular customers or groups on a regular schedule.
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Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
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Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
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Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
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Complete accident reports when necessary.
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Comply with traffic regulations to operate vehicles in a safe and courteous manner.
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Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
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Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
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Maintain knowledge of first-aid procedures.
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Notify dispatchers or company mechanics of vehicle problems.
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Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
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Perform errands for customers or employers, such as delivering or picking up mail and packages.
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Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
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Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
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Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
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Pick up or meet passengers according to requests, appointments, or schedules.
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Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
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Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
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Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
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Read maps and follow written and verbal geographic directions.
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Regulate heating, lighting, and ventilation systems for passenger comfort.
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Report any vehicle malfunctions or needed repairs.
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Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
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Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
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Vacuum and clean interiors, and wash and polish exteriors of automobiles.
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Technology Skills
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Data base user interface and query software — Actsoft Comet Tracker; Penchant Software dispatchOffice; TranWare Enterprise Suite
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Internet browser software — Web browser software
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Map creation software — AOL MapQuest
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Mobile location based services software — Digital Dispatch; Global positioning system GPS software; Piccolo Software PiccoloTaxi; TSS Wireless Fleet Management Suite
; 5 more
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Office suite software — Microsoft Office software
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Operating system software — Microsoft Windows
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Spreadsheet software — Microsoft Excel
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Web page creation and editing software — Facebook
Hot Technologies are requirements most frequently included across all employer job postings.
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Detailed Work Activities
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Drive passenger vehicles.
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Clean vehicles or vehicle components.
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Follow safety procedures for vehicle operation.
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Maintain vehicles in good working condition.
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Record operational details of travel.
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Report vehicle or equipment malfunctions.
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Assist customers to ensure comfort or safety.
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Assist passengers during vehicle boarding.
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Collect fares or payment from customers.
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Communicate with others to coordinate vehicle movement.
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Greet customers, patrons, or visitors.
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Maintain professional knowledge or certifications.
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Move materials, equipment, or supplies.
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Notify others of emergencies, problems, or hazards.
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Prepare accident or incident reports.
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Provide transportation information to passengers or customers.
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Read maps to determine routes.
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Receive information or instructions for performing work assignments.
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Schedule operational activities.
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- 3 months to 1 year of preparation (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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- Apprenticeships
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Have a career path or location in mind? Visit Apprenticeship.gov
external site to find apprenticeship opportunities near you.
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Wages & Employment Trends
- Median wages (2022)
- $15.77 hourly, $32,800 annual
- State wages
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- Local wages
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- Employment (2021)
- 189,500 employees
- Projected growth (2021-2031)
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Much faster than average (11% or higher)
- Projected job openings (2021-2031)
- 29,000
- State trends
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- Top industries (2021)
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Source: Bureau of Labor Statistics 2022 wage data
external site and 2021-2031 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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