Detailed Work Activity Provide basic health care services. Discuss goods or services information with customers or patrons. Coordinate operational activities. Answer telephones to direct calls or provide information. Maintain call records. Relay information between personnel. Operate communications equipment or systems. "Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities." Maintain security. Operate vehicles or material-moving equipment. Enter information into databases or software programs. "Search files, databases or reference materials to obtain needed information." Confer with coworkers to coordinate work activities. Refer customers to appropriate personnel. Maintain current knowledge related to work activities. Monitor alarm systems. Adjust office equipment to ensure proper operation. Monitor equipment operation to ensure proper functioning. Report maintenance or equipment problems to appropriate personnel.