Detailed Work Activity Answer telephones to direct calls or provide information. Distribute incoming mail. Sort mail. "Proofread documents, records, or other files to ensure accuracy." Store records or related materials. Operate office equipment. Operate computers or computerized equipment. Type documents. Compile data or documentation. Calculate financial data. Verify accuracy of financial or transactional data. Schedule appointments. "Format digital documents, data, or images." Maintain operational records. "Search files, databases or reference materials to obtain needed information." Prepare research or technical reports. Enter information into databases or software programs. Maintain office equipment in proper operating condition. Record information from meetings or other formal proceedings. Transcribe spoken or written information.