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Tools & Technology for:
43-5031.00 - Police, Fire, and Ambulance Dispatchers   Save Table (XLS/CSV)

Tools | Technology


Automatic call distributor ACD
  • Automatic call distributing ACD consoles
Conversation recording units
  • Digital recording equipment
Desktop computers
Intercom systems
Mainframe computers
Mainframe console or dumb terminals
  • Mainframe terminals
Notebook computers
  • Mobile data computers
Personal computers
Premise branch exchange PBX systems
  • Switchboards
Radio frequency scanners
  • Radio scanners
Special purpose telephones
  • Multi-line telephone systems
Telecommunication devices TDD or teletypewriters TTY for the physically challenged
  • Telecommunication devices TDD
Teletype input devices
  • Teletype terminals
Two way radios
  • Base station radios


Data base user interface and query software
  • 911 system information databases
  • Law enforcement information databases
  • National Crime Information Center NCIC database
  • National Law Enforcement Telecommunications System NLETS
Helpdesk or call center software
  • Computer aided dispatch software
  • Spillman Technologies Spillman Computer-Aided Dispatch
Internet browser software
  • Web browser software
Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office
Presentation software
  • Microsoft PowerPoint Hot technology
Spreadsheet software
  • Microsoft Excel Hot technology
Word processing software
  • Microsoft Word

We welcome feedback on the Tools & Technology database. We encourage you to suggest tools and technologies where our coverage may not reflect the full range of an occupation's duties. All suggestions will be considered for a future update of the T2 database.

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Hot technology Hot Technology — a technology requirement frequently included in employer job postings.