Job Duties Custom List 11-9071.00 — Gambling Managers
- Explain and interpret house rules, such as game rules or betting limits.
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- Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
- Verify that all regulatory policies and procedures have been documented, implemented, and communicated.
- Disseminate written policies and procedures related to compliance activities.
- Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
- Identify compliance issues that require follow-up or investigation.
- File appropriate compliance reports with regulatory agencies.
- Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
- Consult with corporate attorneys as necessary to address difficult legal compliance issues.
- Conduct or direct the internal investigation of compliance issues.
- Provide employee training on compliance related topics, policies, or procedures.
- Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
- Prepare management reports regarding compliance operations and progress.
- Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
- Keep informed regarding pending industry changes, trends, or best practices.
- Monitor compliance systems to ensure their effectiveness.
- Direct the development or implementation of policies and procedures related to compliance throughout an organization.
- Advise internal management or business partners on the implementation or operation of compliance programs.
- Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
- Provide assistance to internal or external auditors in compliance reviews.
- Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
- Develop risk management strategies based on assessment of product, compliance, or operational risks.
- Advise technical professionals on the development or use of environmental compliance or reporting tools.
- Develop or implement environmental compliance plans for programs, such as air quality, storm water, wastewater treatment, hazardous waste management, pollution prevention, or solid waste management.
- Conduct environmental audits to ensure adherence to environmental standards.
- Evaluate testing procedures to meet the specifications of environmental monitoring programs.
- Review or modify policies or operating guidelines to comply with changes to environmental standards or regulations.
- Review communications such as securities sales advertising to ensure there are no violations of standards or regulations.
- Oversee internal reporting systems, such as corporate compliance hotlines.
- Verify that software technology is in place to adequately provide oversight and monitoring in all required areas.
- Direct environmental programs, such as air or water compliance, aboveground or underground storage tanks, spill prevention or control, hazardous waste or materials management, solid waste recycling, medical waste management, indoor air quality, integrated pest management, employee training, or disaster preparedness.
- Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
- Verify that all regulatory policies and procedures have been documented, implemented, and communicated.
- Disseminate written policies and procedures related to compliance activities.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Create or implement security standards, policies, and procedures.
- Develop budgets for security operations.
- Develop or manage investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Develop, recommend, or manage security procedures for operations or processes, such as security call centers, access control, and reporting tools.
- Direct or participate in emergency management and contingency planning.
- Identify, investigate, or resolve security breaches.
- Monitor and ensure a sound, ethical environment.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, or applicable government security requirements, policies, and directives.
- Plan security for special and high-risk events.
- Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on company property.
- Purchase security-related supplies, equipment, or technology.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Review financial reports to ensure efficiency and quality of security operations.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Support efforts to reduce substance abuse or other illegal activities in the workplace.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
- Warn violators of infractions or penalties.
- Evaluate applications, records, or documents to gather information about eligibility or liability issues.
- Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
- Prepare reports of activities, evaluations, recommendations, or decisions.
- Report law or regulation violations to appropriate boards or agencies.
- Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
- Issue licenses to individuals meeting standards.
- Collect fees for licenses.
- Administer oral, written, road, or flight tests to license applicants.
- Visit establishments to verify that valid licenses or permits are displayed and that licensing standards are being upheld.
- Score tests and observe equipment operation and control to rate ability of applicants.
- Prepare correspondence to inform concerned parties of licensing decisions or appeals processes.
- Identify compliance issues that require follow-up or investigation.
- Keep informed regarding pending industry changes, trends, or best practices.
- Provide assistance to internal or external auditors in compliance reviews.
- Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
- Explain goals, policies, or procedures to staff members.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Offer counsel and comfort to families and friends of the deceased.
- Negotiate contracts for prearranged funeral services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Schedule work hours for funeral home or contract employees.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Identify skill development needs for funeral home staff.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Interview and hire new employees.
- Conduct market research and analyze industry trends.
- Explain goals, policies, or procedures to staff members.
- Inventory and distribute nuclear, biological, and chemical detection and contamination equipment, providing instruction in its maintenance and use.
- Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
- Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
- Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
- Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
- Maintain and update all resource materials associated with emergency preparedness plans.
- Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
- Develop and perform tests and evaluations of emergency management plans in accordance with state and federal regulations.
- Collaborate with other officials to prepare and analyze damage assessments following disasters or emergencies.
- Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
- Keep informed of activities or changes that could affect the likelihood of an emergency, response efforts, or plan implementation.
- Inspect facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.
- Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy.
- Keep informed of federal, state, and local regulations affecting emergency plans, and ensure that plans adhere to those regulations.
- Conduct surveys to determine the types of emergency-related needs to be addressed in disaster planning, or provide technical support to others conducting such surveys.
- Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists.
- Propose alteration of emergency response procedures, based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations.
- Develop instructional materials for the public and make presentations to citizens' groups to provide information on emergency plans and their implementation processes.
- Apply for federal funding for emergency-management-related needs, and administer and report on the progress of such grants.
- Train local groups in the preparation of long-term plans that are compatible with federal and state plans.
- Provide communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation, and related items.
- Study emergency plans used elsewhere to gather information for plan development.
- Develop and implement training procedures and strategies for radiological protection, detection, and decontamination.
- Inventory and distribute nuclear, biological, and chemical detection and contamination equipment, providing instruction in its maintenance and use.
- Interpret and explain plans and contract terms to representatives of the owner or developer, including administrative staff, workers, or clients.
- Plan, schedule, or coordinate construction project activities to meet deadlines.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Direct and supervise construction or related workers.
- Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors.
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
- Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
- Study job specifications to determine appropriate construction methods.
- Inspect or review projects to monitor compliance with building and safety codes or other regulations.
- Investigate damage, accidents, or delays at construction sites to ensure that proper construction procedures are being followed.
- Implement new or modified plans in response to delays, bad weather, or construction site emergencies.
- Develop or implement quality control programs.
- Requisition supplies or materials to complete construction projects.
- Determine labor requirements for dispatching workers to construction sites.
- Contract or oversee craft work, such as painting or plumbing.
- Inspect or review projects to monitor compliance with environmental regulations.
- Perform, or contract others to perform, pre-building assessments, such as conceptual cost estimating, rough order of magnitude estimating, feasibility, or energy efficiency, environmental, and sustainability assessments.
- Develop or implement environmental protection programs.
- Apply for and obtain all necessary permits or licenses.
- Evaluate construction methods and determine cost-effectiveness of plans, using computer models.
- Apply green building strategies to reduce energy costs or minimize carbon output or other sources of harm to the environment.
- Secure third-party verification from sources, such as Leadership in Energy Efficient Design (LEED), to ensure responsible design and building activities or to achieve favorable LEED ratings for building projects.
- Develop construction budgets to compare green and non-green construction alternatives, in terms of short-term costs, long-term costs, or environmental impacts.
- Implement training programs on environmentally responsible building topics to update employee skills and knowledge.
- Direct acquisition of land for construction projects.
- Interpret and explain plans and contract terms to representatives of the owner or developer, including administrative staff, workers, or clients.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Represent organization at personnel-related hearings and investigations.
- Negotiate bargaining agreements and help interpret labor contracts.
- Identify staff vacancies and recruit, interview, and select applicants.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Prepare personnel forecast to project employment needs.
- Investigate and report on industrial accidents for insurance carriers.
- Administer compensation, benefits, and performance management systems, and safety and recreation programs.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
- Allocate human resources, ensuring appropriate matches between personnel.
- Oversee the evaluation, classification, and rating of occupations and job positions.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Analyze training needs to design employee development, language training, and health and safety programs.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Prepare and follow budgets for personnel operations.
- Conduct exit interviews to identify reasons for employee termination.
- Develop, administer, and evaluate applicant tests.
- Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
- Provide terminated employees with outplacement or relocation assistance.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Direct product testing activities throughout production cycles.
- Instruct staff in quality control and analytical procedures.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Participate in the development of product specifications.
- Identify quality problems or areas for improvement and recommend solutions.
- Collect and analyze production samples to evaluate quality.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Monitor development of new products to help identify possible problems for mass production.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Create and implement inspection and testing criteria or procedures.
- Document testing procedures, methodologies, or criteria.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Generate and maintain quality control operating budgets.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Confer with marketing and sales departments to define client requirements and expectations.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Review and approve quality plans submitted by contractors.
- Audit and inspect subcontractor facilities including external laboratories.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Communicate regulatory information to multiple departments and ensure that information is interpreted correctly.
- Provide responses to regulatory agencies regarding product information or issues.
- Direct the preparation and submission of regulatory agency applications, reports, or correspondence.
- Review all regulatory agency submission materials to ensure timeliness, accuracy, comprehensiveness, or compliance with regulatory standards.
- Develop regulatory strategies and implementation plans for the preparation and submission of new products.
- Manage activities such as audits, regulatory agency inspections, or product recalls.
- Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced.
- Maintain current knowledge of relevant regulations, including proposed and final rules.
- Review materials such as marketing literature or user manuals to ensure that regulatory agency requirements are met.
- Provide regulatory guidance to departments or development project teams regarding design, development, evaluation, or marketing of products.
- Direct documentation efforts to ensure compliance with domestic and international regulations and standards.
- Monitor emerging trends regarding industry regulations to determine potential impacts on organizational processes.
- Investigate product complaints and prepare documentation and submissions to appropriate regulatory agencies as necessary.
- Represent organizations before domestic or international regulatory agencies on major policy matters or decisions regarding company products.
- Train staff in regulatory policies or procedures.
- Develop and maintain standard operating procedures or local working practices.
- Participate in the development or implementation of clinical trial protocols.
- Implement or monitor complaint processing systems to ensure effective and timely resolution of all complaint investigations.
- Contribute to the development or implementation of business unit strategic and operating plans.
- Establish procedures or systems for publishing document submissions in hardcopy or electronic formats.
- Coordinate internal discoveries and depositions with legal department staff.
- Develop relationships with state or federal environmental regulatory agencies to learn about and analyze the potential impacts of proposed environmental policy regulations.
- Establish regulatory priorities or budgets and allocate resources and workloads.
- Evaluate new software publishing systems and confer with regulatory agencies concerning news or updates on electronic publishing of submissions.
- Monitor regulatory affairs activities to ensure their alignment with corporate sustainability or green initiatives.
- Monitor regulatory affairs trends related to environmental issues.
- Evaluate regulatory affairs aspects that are specifically green, such as the use of toxic substances in packaging, carbon footprinting issues, or green policy implementation.
- Communicate regulatory information to multiple departments and ensure that information is interpreted correctly.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Identify and build relationships with potential donors.
- Write and send letters of thanks to donors.
- Create or update donor databases.
- Develop strategies to encourage new or increased contributions.
- Develop or implement fundraising activities, such as annual giving campaigns or direct mail programs.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Direct or supervise fundraising staff, including volunteer staff members.
- Establish fundraising or participation goals for special events or specified time periods.
- Monitor progress of fundraising drives.
- Recruit sponsors, participants, or volunteers for fundraising events.
- Write reports or prepare presentations to communicate fundraising program data.
- Explain the tax advantages of contributions to potential donors.
- Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.
- Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.
- Monitor budgets, expense reports, or other financial data for fundraising organizations.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Direct or coordinate Web-based fundraising activities, such as online auctions or donation Web sites.
- Secure speakers for charitable events, community meetings, or conferences to increase awareness of charitable, nonprofit, or political causes.
- Develop corporate fundraising programs, such as employer gift-matching.
- Coordinate transportation or delivery of materials, supplies, or donations for fundraising events.
- Develop and maintain media contact lists.
- Prepare materials such as fundraising envelopes, bid sheets, or gift bags for charitable events.
- Secure commitments of participation or donation from individuals or corporate donors.
- Solicit cash or in-kind donations or sponsorships from individual, business, or government donors.
- Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Implement corrective action plans to solve organizational or departmental problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Serve as liaisons between organizations, shareholders, and outside organizations.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Preside over, or serve on, boards of directors, management committees, or other governing boards.
- Attend and participate in meetings of municipal councils or council committees.
- Organize or approve promotional campaigns.
- Nominate citizens to boards or commissions.
- Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- Refer major policy matters to elected representatives for final decisions.
- Direct or conduct studies or research on issues affecting areas of responsibility.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
