- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
Occupations with related tasks Save Table: XLSX CSV
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Confer with network users about solutions to existing system problems.
- Design, configure, and test computer hardware, networking software and operating system software.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Load computer tapes and disks, and install software and printer paper or forms.
- Train people in computer system use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain an inventory of parts for emergency repairs.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Specify power supply requirements and configuration.
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
- Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.
- Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
- Coordinate installation of software system.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
- Determine system performance standards.
- Develop or direct software system testing or validation procedures, programming, or documentation.
- Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
- Monitor functioning of equipment to ensure system operates in conformance with specifications.
- Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.
- Prepare reports or correspondence concerning project specifications, activities, or status.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
- Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.
- Train users to use new or modified equipment.
- Specify power supply requirements and configuration.
- Identify or develop reverse-engineering tools to improve system capabilities or detect vulnerabilities.
- Adhere to legal policies and procedures related to handling digital media.
- Analyze log files or other digital information to identify the perpetrators of network intrusions.
- Conduct predictive or reactive analyses on security measures to support cyber security initiatives.
- Create system images or capture network settings from information technology environments to preserve as evidence.
- Develop plans for investigating alleged computer crimes, violations, or suspicious activity.
- Develop policies or requirements for data collection, processing, or reporting.
- Duplicate digital evidence to use for data recovery and analysis procedures.
- Maintain cyber defense software or hardware to support responses to cyber incidents.
- Maintain knowledge of laws, regulations, policies or other issuances pertaining to digital forensics or information privacy.
- Perform file signature analysis to verify files on storage media or discover potential hidden files.
- Perform forensic investigations of operating or file systems.
- Perform web service network traffic analysis or waveform analysis to detect anomalies, such as unusual events or trends.
- Preserve and maintain digital forensic evidence for analysis.
- Recommend cyber defense software or hardware to support responses to cyber incidents.
- Recover data or decrypt seized data.
- Write and execute scripts to automate tasks, such as parsing large data files.
- Write cyber defense recommendations, reports, or white papers using research or experience.
- Write reports, sign affidavits, or give depositions for legal proceedings.
- Write technical summaries to report findings.
- Identify or develop reverse-engineering tools to improve system capabilities or detect vulnerabilities.
- Identify need for initial or supplemental project resources.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Confer with project personnel to identify and resolve problems.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Initiate, review, or approve modifications to project plans.
- Schedule and facilitate meetings related to information technology projects.
- Direct or coordinate activities of project personnel.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Perform risk assessments to develop response strategies.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Identify, review, or select vendors or consultants to meet project needs.
- Develop and manage annual budgets for information technology projects.
- Establish and execute a project communication plan.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Coordinate recruitment or selection of project personnel.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Monitor or track project milestones and deliverables.
- Submit project deliverables, ensuring adherence to quality standards.
- Identify need for initial or supplemental project resources.
- Determine computer software or hardware needed to set up or alter systems.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Consult with management to ensure agreement on system principles.
- Expand or modify system to serve new purposes or improve work flow.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
- Develop, document, and revise system design procedures, test procedures, and quality standards.
- Recommend new equipment or software packages.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
- Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
- Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Determine computer software or hardware needed to set up or alter systems.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
- Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Review and evaluate requests from engineers, managers, and technicians for system modifications.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Document procedures for hardware and software installation and use.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Instruct in use of voice, video, and data communications systems.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
- Document technical specifications and operating standards for telecommunications equipment.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Estimate costs for system or component implementation and operation.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
- Prepare system activity and performance reports.
- Implement controls to provide security for operating systems, software, and data.
- Manage user access to systems and equipment through account management and password administration.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Supervise maintenance of telecommunications equipment.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Identify system data, hardware, or software components required to meet user needs.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Develop system engineering, software engineering, system integration, or distributed system architectures.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Communicate with staff or clients to understand specific system requirements.
- Research, test, or verify proper functioning of software patches and fixes.
- Provide advice on project costs, design concepts, or design changes.
- Perform security analyses of developed or packaged software components.
- Provide technical guidance or support for the development or troubleshooting of systems.
- Document design specifications, installation instructions, and other system-related information.
- Communicate project information through presentations, technical reports, or white papers.
- Define and analyze objectives, scope, issues, or organizational impact of information systems.
- Monitor system operation to detect potential problems.
- Design and conduct hardware or software tests.
- Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
- Provide customers or installation teams guidelines for implementing secure systems.
- Establish functional or system standards to address operational requirements, quality requirements, and design constraints.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
- Develop or approve project plans, schedules, or budgets.
- Develop efficient and effective system controllers.
- Evaluate existing systems to determine effectiveness, and suggest changes to meet organizational requirements.
- Configure servers to meet functional specifications.
- Direct the analysis, development, and operation of complete computer systems.
- Develop application-specific software.
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
- Direct the installation of operating systems, network or application software, or computer or network hardware.
- Train system users in system operation or maintenance.
- Identify system data, hardware, or software components required to meet user needs.
- Identify or address interoperability requirements.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Identify or document backup or recovery plans.
- Back up or modify applications and related data to provide for disaster recovery.
- Correct testing-identified problems, or recommend actions for their resolution.
- Identify, standardize, and communicate levels of access and security.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Document application and Web site changes or change procedures.
- Track, compile, and analyze Web site usage data.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Provide training or technical assistance in Web site implementation or use.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Document installation or configuration procedures to allow maintenance and repetition.
- Develop testing routines and procedures.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Identify or address interoperability requirements.
