- Investigate child abuse or neglect cases and take authorized protective action when necessary.
Occupations with related tasks Save Table: XLSX CSV
- Coordinate investigative efforts with law enforcement officers and attorneys.
- Lead, or participate in, fraud investigation teams.
- Review reports of suspected fraud to determine need for further investigation.
- Conduct in-depth investigations of suspicious financial activity, such as suspected money-laundering efforts.
- Prepare evidence for presentation in court.
- Conduct field surveillance to gather case-related information.
- Gather financial documents related to investigations.
- Interview witnesses or suspects and take statements.
- Prepare written reports of investigation findings.
- Document all investigative activities.
- Create and maintain logs, records, or databases of information about fraudulent activity.
- Testify in court regarding investigation findings.
- Recommend actions in fraud cases.
- Design, implement, or maintain fraud detection tools or procedures.
- Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures.
- Maintain knowledge of current events and trends in such areas as money laundering and criminal tools and techniques.
- Evaluate business operations to identify risk areas for fraud.
- Advise businesses or agencies on ways to improve fraud detection.
- Train others in fraud detection and prevention techniques.
- Negotiate with responsible parties to arrange for recovery of losses due to fraud.
- Research or evaluate new technologies for use in fraud detection systems.
- Obtain and serve subpoenas.
- Arrest individuals to be charged with fraud.
- Coordinate investigative efforts with law enforcement officers and attorneys.
- Lead, or participate in, fraud investigation teams.
- Review reports of suspected fraud to determine need for further investigation.
- Conduct in-depth investigations of suspicious financial activity, such as suspected money-laundering efforts.
- Prepare evidence for presentation in court.
- Conduct field surveillance to gather case-related information.
- Analyze information gathered by investigation and report findings and recommendations.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
- Attend mediations or trials.
- Collect evidence to support contested claims in court.
- Examine claims forms and other records to determine insurance coverage.
- Pay and process claims within designated authority level.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Investigate and assess damage to property and create or review property damage estimates.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
- Confer with legal counsel on claims requiring litigation.
- Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
- Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
- Present cases and participate in their discussion at claim committee meetings.
- Report overpayments, underpayments, and other irregularities.
- Supervise claims adjusters to ensure that adjusters have followed proper methods.
- Conduct detailed bill reviews to implement sound litigation management and expense control.
- Communicate with reinsurance brokers to obtain information necessary for processing claims.
- Prepare reports to be submitted to company's data processing department.
- Examine titles to property to determine validity and act as company agent in transactions with property owners.
- Obtain credit information from banks and other credit services.
- Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit.
- Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.
- Analyze information gathered by investigation and report findings and recommendations.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
- Attend mediations or trials.
- Collect evidence to support contested claims in court.
- Determine the nature of code violations and actions to be taken, and issue written notices of violation, participating in enforcement hearings, as necessary.
- Investigate complaints and suspected violations regarding illegal dumping, pollution, pesticides, product quality, or labeling laws.
- Monitor follow-up actions in cases where violations were found, and review compliance monitoring reports.
- Prepare, organize, and maintain inspection records.
- Determine which sites and violation reports to investigate, and coordinate compliance and enforcement activities with other government agencies.
- Interview individuals to determine the nature of suspected violations and to obtain evidence of violations.
- Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected.
- Verify that hazardous chemicals are handled, stored, and disposed of in accordance with regulations.
- Learn and observe proper safety precautions, rules, regulations, and practices so that unsafe conditions can be recognized and proper safety protocols implemented.
- Examine permits, licenses, applications, and records to ensure compliance with licensing requirements.
- Prepare written, oral, tabular, and graphic reports summarizing requirements and regulations, including enforcement and chain of custody documentation.
- Observe and record field conditions, gathering, interpreting, and reporting data such as flow meter readings and chemical levels.
- Determine sampling locations and methods, and collect water or wastewater samples for analysis, preserving samples with appropriate containers and preservation methods.
- Research and keep informed of pertinent information and developments in areas such as EPA laws and regulations.
- Participate in the development of spill prevention programs and hazardous waste rules and regulations, and recommend corrective actions for hazardous waste problems.
- Inspect waste pretreatment, treatment, and disposal facilities and systems for conformance to federal, state, or local regulations.
- Analyze and implement state, federal or local requirements as necessary to maintain approved pretreatment, pollution prevention, and storm water runoff programs.
- Evaluate label information for accuracy and conformance to regulatory requirements.
- Respond to questions and inquiries, such as those concerning service charges and capacity fees, or refer them to supervisors.
- Research and perform calculations related to landscape allowances, discharge volumes, production-based and alternative limits, and wastewater strength classifications, making recommendations and completing documentation.
- Perform laboratory tests on samples collected, such as analyzing the content of contaminated wastewater.
- Inform health professionals, property owners, and the public about harmful properties and related problems of water pollution and contaminated wastewater.
- Review and evaluate applications for registration of products containing dangerous materials, or for pollution control discharge permits.
- Conduct research on hazardous waste management projects to determine the magnitude of problems and treatment or disposal alternatives and costs.
- Maintain and repair materials, work sites, and equipment.
- Prepare data to calculate sewer service charges and capacity fees.
- Determine the nature of code violations and actions to be taken, and issue written notices of violation, participating in enforcement hearings, as necessary.
- Investigate complaints and suspected violations regarding illegal dumping, pollution, pesticides, product quality, or labeling laws.
- Monitor follow-up actions in cases where violations were found, and review compliance monitoring reports.
- Investigate alleged license or permit violations.
- Investigate applications for special licenses or permits.
- Collect, identify, evaluate, or preserve case evidence.
- Prepare correspondence, reports of inspections or investigations, or recommendations for action.
- Examine records, reports, or other documents to establish facts or detect discrepancies.
- Inspect government property, such as construction sites or public housing, to ensure compliance with contract specifications or legal requirements.
- Inspect manufactured or processed products to ensure compliance with contract specifications or legal requirements.
- Submit samples of products to government laboratories for testing, as required.
- Inspect government-owned equipment or materials in the possession of private contractors to ensure compliance with contracts or regulations or to prevent misuse.
- Recommend legal or administrative action to protect government property.
- Testify in court or at administrative proceedings concerning investigation findings.
- Coordinate with or assist law enforcement agencies in matters of mutual concern.
- Monitor investigations of suspected offenders to ensure that they are conducted in accordance with constitutional requirements.
- Locate and interview plaintiffs, witnesses, or representatives of business or government to gather facts relevant to inspections or alleged violations.
- Investigate alleged license or permit violations.
- Investigate applications for special licenses or permits.
- Collect, identify, evaluate, or preserve case evidence.
- Investigate alleged parole violations, using interviews, surveillance, and search and seizure.
- Conduct prehearing and presentencing investigations and testify in court regarding offenders' backgrounds and recommended sentences and sentencing conditions.
- Prepare and maintain case folder for each assigned inmate or offender.
- Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information.
- Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans.
- Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
- Supervise people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.
- Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole.
- Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
- Develop liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments.
- Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
- Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
- Participate in decisions about whether cases should go before courts and which court should hear them.
- Write reports describing offenders' progress.
- Arrange for postrelease services, such as employment, housing, counseling, education, and social activities.
- Provide offenders or inmates with assistance in matters concerning detainers, sentences in other jurisdictions, writs, and applications for social assistance.
- Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders.
- Develop rehabilitation programs for assigned offenders or inmates, establishing rules of conduct, goals, and objectives.
- Recommend appropriate penitentiary for initial placement of an offender.
- Assess the suitability of penitentiary inmates for release under parole and statutory release programs and submit recommendations to parole boards.
- Identify and approve work placements for offenders with community service sentences.
- Investigate alleged parole violations, using interviews, surveillance, and search and seizure.
- Conduct prehearing and presentencing investigations and testify in court regarding offenders' backgrounds and recommended sentences and sentencing conditions.
- Verify that the proper legal charges have been made against law offenders.
- Investigate illegal or suspicious activities.
- Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
- Identify, pursue, and arrest suspects and perpetrators of criminal acts.
- Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
- Record facts to prepare reports that document incidents and activities.
- Render aid to accident victims and other persons requiring first aid for physical injuries.
- Review facts of incidents to determine if criminal act or statute violations were involved.
- Testify in court to present evidence or act as witness in traffic and criminal cases.
- Relay complaint and emergency-request information to appropriate agency dispatchers.
- Monitor traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures.
- Drive vehicles or patrol specific areas to detect law violators, issue citations, and make arrests.
- Execute arrest warrants, locating and taking persons into custody.
- Patrol and guard courthouses, grand jury rooms, or assigned areas to provide security, enforce laws, maintain order, and arrest violators.
- Photograph or draw diagrams of crime or accident scenes and interview principals and eyewitnesses.
- Evaluate complaint and emergency-request information to determine response requirements.
- Patrol specific area on foot, horseback, or motorized conveyance, responding promptly to calls for assistance.
- Investigate traffic accidents and other accidents to determine causes and to determine if a crime has been committed.
- Transport or escort prisoners and defendants en route to courtrooms, prisons or jails, attorneys' offices, or medical facilities.
- Direct traffic flow and reroute traffic in case of emergencies.
- Question individuals entering secured areas to determine their business, directing and rerouting individuals as necessary.
- Notify patrol units to take violators into custody or to provide needed assistance or medical aid.
- Place people in protective custody.
- Serve statements of claims, subpoenas, summonses, jury summonses, orders to pay alimony, and other court orders.
- Inform citizens of community services and recommend options to facilitate longer-term problem resolution.
- Locate and confiscate real or personal property, as directed by court order.
- Provide road information to assist motorists.
- Conduct community programs for all ages concerning topics such as drugs and violence.
- Process prisoners, and prepare and maintain records of prisoner bookings and prisoner status during booking and pre-trial process.
- Supervise law enforcement staff, such as jail staff, officers, and deputy sheriffs.
- Verify that the proper legal charges have been made against law offenders.
- Investigate illegal or suspicious activities.
- Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
- Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.
- Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.
- Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.
- Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.
- Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
- Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.
- Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.
- Testify regarding decisions at immigration appeals or in federal court.
- Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.
- Determine duty and taxes to be paid on goods.
- Collect samples of merchandise for examination, appraisal, or testing.
- Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.
- Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.
- Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
- Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
- Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.
- Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.
- Provide technical or administrative support for sustainability programs or issues.
- Review and revise sustainability proposals or policies.
- Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
- Create or maintain plans or other documents related to sustainability projects.
- Collect information about waste stream management or green building practices to inform decision makers.
- Research or review regulatory, technical, or market issues related to sustainability.
- Identify or create new sustainability indicators.
- Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.
- Identify or procure needed resources to implement sustainability programs or projects.
- Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.
- Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
- Identify individual or transaction targets to direct intelligence collection.
- Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
- Develop disaster recovery plans for physical locations with critical assets, such as data centers.
- Test documented disaster recovery strategies and plans.
- Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
- Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
- Review existing disaster recovery, crisis management, or business continuity plans.
- Create scenarios to reestablish operations from various types of business disruptions.
- Establish, maintain, or test call trees to ensure appropriate communication during disaster.
- Conduct or oversee contingency plan integration and operation.
- Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
- Interpret government regulations and applicable codes to ensure compliance.
- Create or administer training and awareness presentations or materials.
- Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
- Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
- Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
- Create business continuity and disaster recovery budgets.
- Maintain and update organization information technology applications and network systems blueprints.
- Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
- Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
- Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.
- Identify individual or transaction targets to direct intelligence collection.
- Monitor tapes or digital recordings to identify the source of losses.
- Assess the nature and level of physical security threats so that the scope of the problem can be determined.
- Budget and schedule security design work.
- Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.
- Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.
- Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.
- Develop conceptual designs of security systems.
- Develop or review specifications for design or construction of security systems.
- Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.
- Inspect fire, intruder detection, or other security systems.
- Inspect physical security design features, installations, or programs to ensure compliance with applicable standards or regulations.
- Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.
- Monitor the work of contractors in the design, construction, and startup phases of security systems.
- Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.
- Perform risk analyses so that appropriate countermeasures can be developed.
- Prepare documentation for case reports or court proceedings.
- Prepare, maintain, or update security procedures, security system drawings, or related documentation.
- Provide system design and integration recommendations.
- Recommend improvements in security systems or procedures.
- Respond to emergency situations on an on-call basis.
- Review design drawings or technical documents for completeness, correctness, or appropriateness.
- Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.
- Train personnel in security procedures or use of security equipment.
- Monitor tapes or digital recordings to identify the source of losses.
- Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Prepare detailed reports on audit findings.
- Report to management about asset utilization and audit results, and recommend changes in operations and financial activities.
- Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
- Supervise auditing of establishments, and determine scope of investigation required.
- Confer with company officials about financial and regulatory matters.
- Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity.
- Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate.
- Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations.
- Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
- Prepare adjusting journal entries.
- Review accounts for discrepancies and reconcile differences.
- Establish tables of accounts and assign entries to proper accounts.
- Examine inventory to verify journal and ledger entries.
- Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses or to provide advice.
- Report to management regarding the finances of establishment.
- Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.
- Evaluate taxpayer finances to determine tax liability, using knowledge of interest and discount rates, annuities, valuation of stocks and bonds, and amortization valuation of depletable assets.
- Examine whether the organization's objectives are reflected in its management activities, and whether employees understand the objectives.
- Audit payroll and personnel records to determine unemployment insurance premiums, workers' compensation coverage, liabilities, and compliance with tax laws.
- Review taxpayer accounts, and conduct audits on-site, by correspondence, or by summoning taxpayer to office.
- Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting, or other tax requirements.
- Advise clients in areas such as compensation, employee health care benefits, the design of accounting or data processing systems, or long-range tax or estate plans.
- Represent clients before taxing authorities and provide support during litigation involving financial issues.
- Direct activities of personnel engaged in filing, recording, compiling, and transmitting financial records.
- Conduct pre-implementation audits to determine if systems and programs under development will work as planned.
- Develop, maintain, or analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
- Prepare, analyze, or verify annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning.
- Process invoices for payment.
- Review data about material assets, net worth, liabilities, capital stock, surplus, income, or expenditures.
- Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
- Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
- Test connections to ensure that power supplies are adequate and that communications links function.
- Note differences in wire and cable colors so that work can be performed correctly.
- Inspect equipment on a regular basis to ensure proper functioning.
- Collaborate with other workers to locate and correct malfunctions.
- Remove loose wires and other debris after work is completed.
- Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
- Maintain computer and manual records pertaining to facilities and equipment.
- Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
- Remove and remake connections to change circuit layouts, following work orders or diagrams.
- Clean and maintain tools, test equipment, and motor vehicles.
- Perform database verifications, using computers.
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
- Remove and replace plug-in circuit equipment.
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
- Dig holes or trenches as necessary for equipment installation and access.
- Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
- Drive crew trucks to and from work areas.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Designate cables available for use.
- Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
- Program computerized switches and switchboards to provide requested features.
- Enter codes needed to correct electronic switching system programming.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
- Measure distances from landmarks to identify exact installation sites for equipment.
- Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
- Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
- Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
- Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
- Provide input into the design and manufacturing of new equipment.
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.