Job Duties Custom List 31-1121.00 — Home Health Aides
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
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- Maintain medical records, technical library, or correspondence files.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Arrange hospital admissions for patients.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Maintain medical records, technical library, or correspondence files.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
- Receive patients, schedule appointments, and maintain patient records.
- Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
- Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.
- Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.
- Identify mistakes in reports and check with doctors to obtain the correct information.
- Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.
- Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries.
- Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.
- Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.
- Take dictation using shorthand, a stenotype machine, or headsets and transcribing machines.
- Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, or operating office machines.
- Decide which information should be included or excluded in reports.
- Receive and screen telephone calls and visitors.
- Answer inquiries concerning the progress of medical cases, within the limits of confidentiality laws.
- Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
- Receive patients, schedule appointments, and maintain patient records.
- Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
- Record treatment information in patient records.
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Take and record medical and dental histories and vital signs of patients.
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Assist dentist in management of medical or dental emergencies.
- Order and monitor dental supplies and equipment inventory.
- Expose dental diagnostic x-rays.
- Provide postoperative instructions prescribed by dentist.
- Instruct patients in oral hygiene and plaque control programs.
- Apply protective coating of fluoride to teeth.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Pour, trim, and polish study casts.
- Fabricate temporary restorations or custom impressions from preliminary impressions.
- Clean and polish removable appliances.
- Clean teeth, using dental instruments.
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
- Record treatment information in patient records.
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Take and record medical and dental histories and vital signs of patients.
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information.
- Interview patients upon admission and record information.
- Listen and provide emotional support and encouragement to psychiatric patients.
- Provide mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, or rehabilitation care under the direction of nursing or medical staff.
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
- Restrain or aid patients as necessary to prevent injury.
- Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses, or social workers.
- Organize, supervise, or encourage patient participation in social, educational, or recreational activities.
- Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.
- Serve meals or feed patients needing assistance or persuasion.
- Clean and disinfect rooms and furnishings to maintain a safe and orderly environment.
- Accompany patients to and from wards for medical or dental treatments, shopping trips, or religious or recreational events.
- Participate in recreational activities with patients, including card games, sports, or television viewing.
- Perform nursing duties, such as administering medications, measuring vital signs, collecting specimens, or drawing blood samples.
- Maintain patients' restrictions to assigned areas.
- Aid patients in becoming accustomed to hospital routines.
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information.
- Interview patients upon admission and record information.
- Document clients' progress toward meeting established treatment objectives.
- Perform support duties, such as preparing materials, keeping records, maintaining supplies, and scheduling activities.
- Implement treatment plans or protocols as directed by speech-language pathologists.
- Collect and compile data to document clients' performance or assess program quality.
- Assist speech-language pathologists in the remediation or development of speech and language skills.
- Select or prepare speech-language instructional materials.
- Assist speech-language pathologists in the conduct of client screenings or assessments of language, voice, fluency, articulation, or hearing.
- Prepare charts, graphs, or other visual displays to communicate clients' performance information.
- Test or maintain equipment to ensure correct performance.
- Conduct in-service training sessions, or family and community education programs.
- Assist speech-language pathologists in the conduct of speech-language research projects.
- Document clients' progress toward meeting established treatment objectives.
- Perform support duties, such as preparing materials, keeping records, maintaining supplies, and scheduling activities.
- Maintain treatment records.
- Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
- Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
- Maintain massage areas by restocking supplies or sanitizing equipment.
- Apply finger and hand pressure to specific points of the body.
- Develop and propose client treatment plans that specify which types of massage are to be used.
- Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
- Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
- Prepare and blend oils and apply the blends to clients' skin.
- Consult with other health care professionals, such as physiotherapists, chiropractors, physicians, and psychologists, to develop treatment plans for clients.
- Perform other adjunctive therapies or treatment techniques in addition to massage.
- Use complementary aids, such as infrared lamps, wet compresses, ice, and whirlpool baths to promote clients' recovery, relaxation, and well-being.
- Treat clients in professional settings or travel to clients' offices and homes.
- Refer clients to other types of therapists when necessary.
- Maintain treatment records.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
- Answer customer questions regarding problems with their accounts.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Receive payments and post amounts paid to customer accounts.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Negotiate credit extensions when necessary.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records.
- Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.
- Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments.
- Prepare and maintain work area, materials, and equipment and maintain inventory of treatment and educational supplies.
- Transport patients to and from the occupational therapy work area.
- Instruct patients and families in work, social, and living skills, the care and use of adaptive equipment, and other skills to facilitate home and work adjustment to disability.
- Assist occupational therapists in planning, implementing, and administering therapy programs to restore, reinforce, and enhance performance, using selected activities and special equipment.
- Demonstrate therapy techniques, such as manual and creative arts and games.
- Manage intradepartmental infection control and equipment security.
- Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.
- Supervise patients in choosing and completing work assignments or arts and crafts projects.
- Adjust and repair assistive devices and make adaptive changes to other equipment and to environments.
- Evaluate the living skills and capacities of physically, developmentally, or emotionally disabled clients.
- Accompany patients on outings, providing transportation when necessary.
- Assist educational specialists or clinical psychologists in administering situational or diagnostic tests to measure client's abilities or progress.
- Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records.
- Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
- Accept prescriptions for filling, gathering and processing necessary information.
- Operate cash register to process cash or credit sales.
- Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
- Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
- Restock storage areas, replenishing items on shelves.
- Maintain and clean equipment, work areas, or shelves.
- Prepare prescription labels by typing or operating a computer and printer.
- Provide customers with information about the uses, effects, or interactions of drugs.
- Process medical insurance claims, posting bill amounts and calculating copayments.
- Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
- Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.
- Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.
- Greet customers and help them locate merchandise.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Compound, package, and label pharmaceutical products, under direction of pharmacist.
- Calculate anticipated drug usage for a prescribed period.
- Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
- Record treatment given and equipment used.
- Clean and organize work area and disinfect equipment after treatment.
- Secure patients into or onto therapy equipment.
- Instruct, motivate, safeguard, or assist patients practicing exercises or functional activities, under direction of medical staff.
- Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, or coordinating treatment.
- Observe patients during treatment to compile and evaluate data on patients' responses and progress and report to physical therapist.
- Change linens, such as bed sheets and pillow cases.
- Administer active or passive manual therapeutic exercises, therapeutic massage, or heat, light, sound, water, or electrical modality treatments, such as ultrasound.
- Transport patients to and from treatment areas, using wheelchairs or providing standing support.
- Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
- Schedule patient appointments with physical therapists and coordinate therapists' schedules.
- Arrange treatment supplies to keep them in order.
- Assist patients to dress, undress, or put on and remove supportive devices, such as braces, splints, or slings.
- Maintain equipment or furniture to keep it in good working condition, including performing the assembly or disassembly of equipment or accessories.
- Measure patient's range-of-joint motion, body parts, or vital signs to determine effects of treatments or for patient evaluations.
- Train patients to use orthopedic braces, prostheses, or supportive devices.
- Administer traction to relieve neck or back pain, using intermittent or static traction equipment.
- Fit patients for orthopedic braces, prostheses, or supportive devices, adjusting fit as needed.
- Participate in patient care tasks, such as assisting with passing food trays, feeding residents, or bathing residents on bed rest.
- Record treatment given and equipment used.
- Record patient information, such as radiation doses administered, in patient records.
- Advise oncology team members on use of beam modifying or immobilization devices in radiation treatment plans.
- Calculate, or verify calculations of, prescribed radiation doses.
- Calculate the delivery of radiation treatment, such as the amount or extent of radiation per session, based on the prescribed course of radiation therapy.
- Conduct radiation oncology-related research, such as improving computer treatment planning systems or developing new treatment devices.
- Create and transfer reference images and localization markers for treatment delivery, using image-guided radiation therapy.
- Design the arrangement of radiation fields to reduce exposure to critical patient structures, such as organs, using computers, manuals, and guides.
- Develop radiation treatment plans in consultation with members of the radiation oncology team.
- Develop requirements for the use of patient immobilization devices and positioning aides, such as molds or casts, as part of treatment plans to ensure accurate delivery of radiation and comfort of patient.
- Develop treatment plans, and calculate doses for brachytherapy procedures.
- Educate patients regarding treatment plans, physiological reactions to treatment, or post-treatment care.
- Fabricate beam modifying devices, such as compensators, shields, and wedge filters.
- Fabricate patient immobilization devices, such as molds or casts, for radiation delivery.
- Identify and outline bodily structures, using imaging procedures, such as x-ray, magnetic resonance imaging, computed tomography, or positron emission tomography.
- Load, receive, or ship radioactive materials.
- Measure the amount of radioactivity in patients or equipment, using radiation monitoring devices.
- Perform quality assurance system checks, such as calibrations, on treatment planning computers.
- Plan the use of beam modifying devices, such as compensators, shields, and wedge filters, to ensure safe and effective delivery of radiation treatment.
- Supervise or perform simulations for tumor localizations, using imaging methods such as magnetic resonance imaging, computed tomography, or positron emission tomography scans.
- Teach medical dosimetry, including its application, to students, radiation therapists, or residents.
- Record patient information, such as radiation doses administered, in patient records.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Manage and maintain executives' schedules.
- Make travel arrangements for executives.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Provide clerical support to other departments.
- Attend meetings to record minutes.
- Process payroll information.
- Interpret administrative and operating policies and procedures for employees.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Compile, transcribe, and distribute minutes of meetings.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Observe and record patients' progress, attitudes, and behavior and maintain this information in client records.
- Instruct, or assist in instructing, patients and families in home programs, basic living skills, or the care and use of adaptive equipment.
- Maintain and promote a positive attitude toward clients and their treatment programs.
- Report to supervisors, verbally or in writing, on patients' progress, attitudes, and behavior.
- Implement, or assist occupational therapists with implementing, treatment plans designed to help clients function independently.
- Monitor patients' performance in therapy activities, providing encouragement.
- Select therapy activities to fit patients' needs and capabilities.
- Attend continuing education classes.
- Aid patients in dressing and grooming themselves.
- Evaluate the daily living skills or capacities of physically, developmentally, or emotionally disabled clients.
- Communicate and collaborate with other healthcare professionals involved with the care of a patient.
- Work under the direction of occupational therapists to plan, implement, or administer educational, vocational, or recreational programs that restore or enhance performance in individuals with functional impairments.
- Alter treatment programs to obtain better results if treatment is not having the intended effect.
- Assemble, clean, or maintain equipment or materials for patient use.
- Transport patients to and from the occupational therapy work area.
- Design, fabricate, or repair assistive devices or make adaptive changes to equipment or environments.
- Attend care plan meetings to review patient progress and update care plans.
- Demonstrate therapy techniques, such as manual or creative arts or games.
- Teach patients how to deal constructively with their emotions.
- Order any needed educational or treatment supplies.
- Perform clerical duties, such as scheduling appointments, collecting data, or documenting health insurance billings.
- Assist educational specialists or clinical psychologists in administering situational or diagnostic tests to measure client's abilities or progress.
- Observe and record patients' progress, attitudes, and behavior and maintain this information in client records.
- Enter patient, specimen, insurance, or billing information into computer.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Conduct hemoglobin tests to ensure donor iron levels are normal.
- Transport specimens or fluid samples from collection sites to laboratories.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Explain fluid or tissue collection procedures to patients.
- Train other medical personnel in phlebotomy or laboratory techniques.
- Perform saline flushes or dispense anticoagulant drugs, such as Heparin, through intravenous (IV) lines, in accordance with licensing restrictions and under the direction of a medical doctor.
- Administer subcutaneous or intramuscular injects, in accordance with licensing restrictions.
- Draw blood from arteries, using arterial collection techniques.
- Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort.
- Calibrate or maintain machines, such as those used for plasma collection.
- Serve refreshments to donors to ensure absorption of sugar into their systems.
- Match laboratory requisition forms to specimen tubes.
- Process blood or other fluid samples for further analysis by other medical professionals.
- Provide sample analysis results to physicians to assist diagnosis.
- Document route of specimens from collection to laboratory analysis and diagnosis.
- Determine donor suitability, according to interview results, vital signs, and medical history.
- Enter patient, specimen, insurance, or billing information into computer.
