Job Duties Custom List 39-6012.00 — Concierges
- Assist guests with special needs by providing equipment such as wheelchairs.
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- Answer telephone calls and respond to inquiries or transfer calls.
- Inform patrons of establishment specialties and features.
- Direct patrons to coatrooms and waiting areas, such as lounges.
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
- Take and prepare to-go orders.
- Receive and record patrons' dining reservations.
- Operate cash registers to accept payments for food and beverages.
- Prepare cash receipts after establishments close, and make bank deposits.
- Order or requisition supplies and equipment for tables and serving stations.
- Hire, train, and supervise food and beverage service staff.
- Confer with other staff to help plan establishments' menus.
- Perform marketing and advertising services.
- Answer telephone calls and respond to inquiries or transfer calls.
- Inform patrons of establishment specialties and features.
- Direct patrons to coatrooms and waiting areas, such as lounges.
- Provide guests with menus.
- Help customers find the location of products.
- Offer customers carry-out service at the completion of transactions.
- Answer incoming phone calls.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Request information or assistance, using paging systems.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Post charges against guests' or patients' accounts.
- Compute and record totals of transactions.
- Weigh items sold by weight to determine prices.
- Sort, count, and wrap currency and coins.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Compile and maintain non-monetary reports and records.
- Supervise others and provide on-the-job training.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Sell tickets and other items to customers.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Cash checks for customers.
- Help customers find the location of products.
- Offer customers carry-out service at the completion of transactions.
- Answer incoming phone calls.
- Implement online customer service processes to ensure positive and consistent user experiences.
- Resolve product availability problems in collaboration with customer service staff.
- Manage tracking and reporting of search-related activities and provide analyses to marketing executives.
- Optimize digital assets, such as text, graphics, or multimedia assets, for search engine optimization (SEO) or for display and usability on internet-connected devices.
- Collect and analyze Web metrics, such as visits, time on site, page views per visit, transaction volume and revenue, traffic mix, click-through rates, conversion rates, cost per acquisition, or cost per click.
- Participate in the development or implementation of online marketing strategy.
- Optimize Web site exposure by analyzing search engine patterns to direct online placement of keywords or other content.
- Coordinate with developers to optimize Web site architecture, server configuration, or page construction for search engine consumption and optimal visibility.
- Assist in setting up or optimizing analytics tools for tracking visitors' behaviors.
- Identify appropriate Key Performance Indicators (KPIs) and report key metrics from digital campaigns.
- Create content strategies for digital media.
- Combine secondary data sources with keyword research to more accurately profile and satisfy user intent.
- Collaborate with other marketing staff to integrate and complement marketing strategies across multiple sales channels.
- Optimize shopping cart experience or Web site conversion rates against Key Performance Indicators (KPIs).
- Improve search-related activities through ongoing analysis, experimentation, or optimization tests, using A/B or multivariate methods.
- Conduct online marketing initiatives, such as paid ad placement, affiliate programs, sponsorship programs, email promotions, or viral marketing campaigns on social media Web sites.
- Conduct market research analysis to identify search query trends, real-time search and news media activity, popular social media topics, electronic commerce trends, market opportunities, or competitor performance.
- Propose online or multiple-sales-channel campaigns to marketing executives.
- Evaluate new emerging media or technologies and make recommendations for their application within Internet marketing or search marketing campaigns.
- Communicate and collaborate with merchants, Webmasters, bloggers, or online editors to strategically place hyperlinks.
- Identify, evaluate, or procure hardware or software for implementing online marketing campaigns.
- Collaborate with Web, multimedia, or art design staffs to create multimedia Web sites or other internet content that conforms to brand and company visual format.
- Keep abreast of government regulations and emerging Web technology to ensure regulatory compliance by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Purchase or negotiate placement of listings in local search engines, directories, or digital mapping technologies.
- Coordinate sales or other promotional strategies with merchandising, operations, or inventory control staff to ensure product catalogs are current, accurate, and organized for best findability against user intent.
- Execute or manage social media campaigns to inform search marketing tactics.
- Conduct financial modeling for online marketing programs or Web site revenue forecasting.
- Develop transactional Web applications, using Web programming software and knowledge of programming languages, such as hypertext markup language (HTML) and extensible markup language (XML).
- Identify and develop commercial or technical specifications, such as usability, pricing, checkout, or data security, to promote transactional internet-enabled commerce functionality.
- Define product requirements, based on market research analysis, in collaboration with user interface design and engineering staff.
- Execute or manage banner, video, or other non-text link ad campaigns.
- Assist in the evaluation or negotiation of contracts with vendors or online partners.
- Prepare electronic commerce designs or prototypes, such as storyboards, mock-ups, or other content, using graphics design software.
- Assist in the development of online transaction or security policies.
- Execute and manage communications with digital journalists or bloggers.
- Identify methods for interfacing Web application technologies with enterprise resource planning or other system software.
- Implement online customer service processes to ensure positive and consistent user experiences.
- Resolve product availability problems in collaboration with customer service staff.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Lead tours and answer visitors' questions about the exhibits.
- Distribute programs to patrons.
- Page individuals wanted at the box office.
- Greet patrons attending entertainment events.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Maintain order and ensure adherence to safety rules.
- Search for lost articles or for parents of lost children.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Count and record number of tickets collected.
- Manage inventory or sale of artist merchandise.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Give door checks to patrons who are temporarily leaving establishments.
- Manage informational kiosks or displays of event signs or posters.
- Work with others to change advertising displays.
- Schedule or manage staff, such as volunteer usher corps.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Lead tours and answer visitors' questions about the exhibits.
- Distribute programs to patrons.
- Page individuals wanted at the box office.
- Provide guests with information about local areas, including directions.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe and recommend wines to customers.
- Collect payments from customers.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Take orders from patrons for food or beverages.
- Prepare checks that itemize and total meal costs and sales taxes.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Clean tables or counters after patrons have finished dining.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Escort customers to their tables.
- Garnish and decorate dishes in preparation for serving.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Check with customers to see if they want to apply any rewards to their purchase.
- Perform routine tasks, such as refilling syrups, sanitizer bottles, and other essential supplies.
- Provide guests with information about local areas, including directions.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe and recommend wines to customers.
- Announce stops to passengers.
- Assist passengers, such as elderly or individuals with disabilities, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Collect tickets or cash fares from passengers.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Announce stops to passengers.
- Assist passengers, such as elderly or individuals with disabilities, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Assist travelers and guests with disabilities.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Assist travelers and guests with disabilities.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Attend to special needs of tour participants.
- Give advice on sightseeing and shopping.
- Lead individuals or groups to tour site locations and describe points of interest.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Sell travel packages.
- Evaluate services received on the tour, and report findings to tour organizers.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Attend to special needs of tour participants.
- Give advice on sightseeing and shopping.
- Lead individuals or groups to tour site locations and describe points of interest.
- Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for people with disabilities.
- Dress children and change diapers.
- Regulate children's rest periods.
- Maintain a safe play environment.
- Observe and monitor children's play activities.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Sanitize toys and play equipment.
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Organize and store toys and materials to ensure order in activity areas.
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
- Create developmentally appropriate lesson plans.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Assist in preparing food and serving meals and refreshments to children.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Organize and participate in recreational activities and outings, such as games and field trips.
- Sterilize bottles and prepare formulas.
- Help children with homework and school work.
- Provide care for children with physical, developmental, or mental health disabilities.
- Perform general personnel functions, such as supervision, training, and scheduling.
- Accompany children to and from school, on outings, and to medical appointments.
- Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for people with disabilities.
- Dress children and change diapers.
- Regulate children's rest periods.
- Greet customers and help them locate merchandise.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Accept prescriptions for filling, gathering and processing necessary information.
- Operate cash register to process cash or credit sales.
- Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
- Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
- Restock storage areas, replenishing items on shelves.
- Maintain and clean equipment, work areas, or shelves.
- Prepare prescription labels by typing or operating a computer and printer.
- Compound, package, and label pharmaceutical products, under direction of pharmacist.
- Process medical insurance claims, posting bill amounts and calculating copayments.
- Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
- Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
- Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.
- Greet customers and help them locate merchandise.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.
- Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
- Open and close library during specified hours and secure library equipment, such as computers and audio-visual equipment.
- Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
- Enter and update patrons' records on computers.
- Answer routine inquiries and refer patrons in need of professional assistance to librarians.
- Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-of-date items.
- Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
- Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
- Inspect returned books for condition and due-date status and compute any applicable fines.
- Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.
- Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
- Process new materials including books, audio-visual materials, and computer software.
- Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.
- Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
- Send out notices and accept fine payments for lost or overdue books.
- Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Repair books using mending tape, paste, and brushes or prepare books to be sent to a bindery for repair.
- Take action to deal with disruptive or problem patrons.
- Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
- Prepare library statistics reports.
- Deliver and retrieve items to and from departments by hand or using push carts.
- Assist in the preparation of book displays.
- Classify and catalog items according to content and purpose.
- Operate small branch libraries, under the direction of off-site librarian supervisors.
- Plan or participate in library events and programs, such as story time with children.
- Perform accounting and bookkeeping activities, such as invoicing, maintaining financial records, budgeting, and handling cash.
- Operate and maintain audio-visual equipment.
- Design or maintain library web site and online catalogues.
- Acquire books, pamphlets, periodicals, audio-visual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
- Hire library staff such as student assistants.
- Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.
- Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Instruct or advise clients on issues, such as household cleanliness, utilities, hygiene, nutrition, or infant care.
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Train family members to provide bedside care.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
- Explain changes in contract provisions to customers.
- Ascertain premium rates required and cash reserves and liabilities necessary to ensure payment of future benefits.
- Collaborate with programmers, underwriters, accounts, claims experts, and senior management to help companies develop plans for new lines of business or improvements to existing business.
- Analyze statistical information to estimate mortality, accident, sickness, disability, and retirement rates.
- Design, review, and help administer insurance, annuity and pension plans, determining financial soundness and calculating premiums.
- Determine, or help determine, company policy, and explain complex technical matters to company executives, government officials, shareholders, policyholders, or the public.
- Construct probability tables for events such as fires, natural disasters, and unemployment, based on analysis of statistical data and other pertinent information.
- Provide advice to clients on a contract basis, working as a consultant.
- Determine equitable basis for distributing surplus earnings under participating insurance and annuity contracts in mutual companies.
- Negotiate terms and conditions of reinsurance with other companies.
- Provide expertise to help financial institutions manage risks and maximize returns associated with investment products or credit offerings.
- Testify before public agencies on proposed legislation affecting businesses.
- Determine policy contract provisions for each type of insurance.
- Testify in court as expert witness or to provide legal evidence on matters such as the value of potential lifetime earnings of a person disabled or killed in an accident.
- Manage credit and help price corporate security offerings.
- Explain changes in contract provisions to customers.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Advise farmers and demonstrate techniques in areas such as feeding and health maintenance of livestock, growing and harvesting practices, and financial planning.
- Conduct classes or deliver lectures on subjects such as nutrition, home management, and farming techniques.
- Collaborate with producers to diagnose and prevent management and production problems.
- Research information requested by farmers.
- Collect and evaluate data to determine community program needs.
- Act as an advocate for farmers or farmers' groups.
- Conduct field demonstrations of new products, techniques, or services.
- Maintain records of services provided and the effects of advice given.
- Prepare and distribute leaflets, pamphlets, and visual aids for educational and informational purposes.
- Schedule and make regular visits to farmers.
- Organize, advise, and participate in community activities and organizations, such as county and state fair events and 4-H Clubs.
- Conduct agricultural research, analyze data, and prepare research reports.
- Set and monitor production targets.
- Collaborate with social service and health care professionals to advise individuals and families on home management practices, such as budget planning, meal preparation, and time management.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Greet and log in patients arriving at office or clinic.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Show patients to examination rooms and prepare them for the physician.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Prepare and administer medications as directed by a physician.
- Authorize drug refills and provide prescription information to pharmacies.
- Change dressings on wounds.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Set up medical laboratory equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Greet and log in patients arriving at office or clinic.
- Administer religious rites or ordinances.
- Pray and promote spirituality.
- Prepare and deliver sermons or other talks.
- Read from sacred texts, such as the Bible, Torah, or Koran.
- Organize and lead regular religious services.
- Instruct people who seek conversion to a particular faith.
- Share information about religious issues by writing articles, giving speeches, or teaching.
- Counsel individuals or groups concerning their spiritual, emotional, or personal needs.
- Prepare people for participation in religious ceremonies.
- Visit people in homes, hospitals, or prisons to provide them with comfort and support.
- Train leaders of church, community, or youth groups.
- Plan or lead religious education programs.
- Study and interpret religious laws, doctrines, or traditions.
- Respond to requests for assistance during emergencies or crises.
- Conduct special ceremonies, such as weddings, funerals, or confirmations.
- Devise ways in which congregational membership can be expanded.
- Collaborate with committees or individuals to address financial or administrative issues pertaining to congregations.
- Refer people to community support services, psychologists, or doctors.
- Organize or engage in interfaith, community, civic, educational, or recreational activities sponsored by or related to religious programs.
- Perform administrative duties, such as overseeing building management, ordering supplies, contracting for services or repairs, or supervising the work of staff members or volunteers.
- Participate in fundraising activities to support congregational activities or facilities.
- Administer religious rites or ordinances.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Enter prescription information into computer databases.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Maintain proper storage and security conditions for drugs.
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
- Answer telephones, responding to questions or requests.
- Operate cash registers to accept payment from customers.
- Price and file prescriptions that have been filled.
- Mix pharmaceutical preparations, according to written prescriptions.
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
- Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
- Prepare and process medical insurance claim forms and records.
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
- Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.
- Supply and monitor robotic machines that dispense medicine into containers and label the containers.
- Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
- Maintain and merchandise home healthcare products or services.
- Price stock and mark items for sale.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Locate items requested by customers.
- Run cash registers.
- Serve ice water, coffee, rolls, or butter to patrons.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Greet and seat customers.
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
- Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
- Fill beverage or ice dispensers.
- Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
- Carry trays from food counters to tables for cafeteria patrons.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Serve food to customers when waiters or waitresses need assistance.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
- Replenish supplies of food or equipment at steam tables or service bars.
- Wash glasses or other serving equipment at bars.
- Carry linens to or from laundry areas.
- Garnish foods and position them on tables to make them visible and accessible.
- Mix and prepare flavors for mixed drinks.
- Slice and pit fruit used to garnish drinks.
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
- Prepare food, such as sandwiches, for customers.
- Locate items requested by customers.
- Respond to user email inquiries, or set up automated systems to send responses.
- Write supporting code for Web applications or Web sites.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Back up files from Web sites to local directories for instant recovery in case of problems.
- Select programming languages, design tools, or applications.
- Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
- Develop databases that support Web applications and Web sites.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Perform or direct Web site updates.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Analyze user needs to determine technical requirements.
- Renew domain name registrations.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Document test plans, testing procedures, or test results.
- Establish appropriate server directory trees.
- Recommend and implement performance improvements.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Develop or implement procedures for ongoing Web site revision.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Evaluate or recommend server hardware or software.
- Monitor security system performance logs to identify problems and notify security specialists when problems occur.
- Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Develop system interaction or sequence diagrams.
- Design and implement Web site security measures, such as firewalls and message encryption.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, and legal issues including accessibility and privacy.
- Respond to user email inquiries, or set up automated systems to send responses.
- Investigate customer problems referred by technical support.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design test plans, scenarios, scripts, or procedures.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to developers on software usability and functionality.
- Install, maintain, or use software testing programs.
- Test system modifications to prepare for implementation.
- Create or maintain databases of known test defects.
- Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- Monitor bug resolution efforts and track successes.
- Update automated test scripts to ensure currency.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Monitor program performance to ensure efficient and problem-free operations.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Design or develop automated testing tools.
- Install and configure recreations of software production environments to allow testing of software performance.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Coordinate user or third-party testing.
- Visit beta testing sites to evaluate software performance.
- Conduct historical analyses of test results.
- Evaluate or recommend software for testing or bug tracking.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Investigate customer problems referred by technical support.
- Respond to user email inquiries, or set up automated systems to send responses.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Collaborate with web development professionals, such as front-end or back-end developers, to complete the full scope of Web development projects.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Conduct user research to determine design requirements and analyze user feedback to improve design quality.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Create searchable indices for Web page content.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Develop and document style guidelines for Web site content.
- Develop new visual design concepts and modify concepts based on stakeholder feedback.
- Develop or implement procedures for ongoing Web site revision.
- Develop system interaction or sequence diagrams.
- Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.
- Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
- Direct and execute pre-production activities, such as creating moodboards or storyboards and establishing a project timeline.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Identify or maintain links to and from other Web sites and check links to ensure proper functioning.
- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Perform or direct Web site updates.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Register Web sites with search engines to increase Web site traffic.
- Research and apply innovative solutions for product design, visuals, and user experience to meet the needs of individual Web development projects.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Select programming languages, design tools, or applications.
- Write and edit technical documentation for digital interface products and designs, such as user manuals, testing protocols, and reports.
- Write supporting code for Web applications or Web sites.
- Respond to user email inquiries, or set up automated systems to send responses.
