- Describe tour points of interest to group members, and respond to questions.
Occupations with related tasks Save Table: XLSX CSV
- Lead tours and answer visitors' questions about the exhibits.
- Distribute programs to patrons.
- Give door checks to patrons who are temporarily leaving establishments.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Search for lost articles or for parents of lost children.
- Page individuals wanted at the box office.
- Greet patrons attending entertainment events.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Maintain order and ensure adherence to safety rules.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Count and record number of tickets collected.
- Manage inventory or sale of artist merchandise.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Manage informational kiosks or displays of event signs or posters.
- Work with others to change advertising displays.
- Schedule or manage staff, such as volunteer usher corps.
- Lead tours and answer visitors' questions about the exhibits.
- Distribute programs to patrons.
- Give door checks to patrons who are temporarily leaving establishments.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Search for lost articles or for parents of lost children.
- Page individuals wanted at the box office.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Talk to customers to convey information about events or activities.
- Resolve customer complaints regarding worker performance or services rendered.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Interview and hire associates to fill staff vacancies.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Store and retrieve equipment, such as vehicles, radios, and ride components.
- Talk to coworkers using electronic devices, such as computers and radios.
- Train workers in company procedures or policy.
- Write and present strategies for recreational facility programming using customer or employee data.
- Write budgets to plan recreational activities or programs.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Talk to customers to convey information about events or activities.
- Resolve customer complaints regarding worker performance or services rendered.
- Give advice on sightseeing and shopping.
- Lead individuals or groups to tour site locations and describe points of interest.
- Resolve any problems with itineraries, service, or accommodations.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Attend to special needs of tour participants.
- Sell travel packages.
- Evaluate services received on the tour, and report findings to tour organizers.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Give advice on sightseeing and shopping.
- Lead individuals or groups to tour site locations and describe points of interest.
- Resolve any problems with itineraries, service, or accommodations.
- Provide information about facilities, entertainment options, and rules and regulations.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Direct patrons to rides, seats, or attractions.
- Sell tickets and collect fees from customers.
- Keep informed of shut-down and emergency evacuation procedures.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Tend amusement booths in parks, carnivals, or stadiums, performing duties, such as conducting games, photographing patrons, or awarding prizes.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
- Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities, such as skating, hockey, or curling.
- Provide information about facilities, entertainment options, and rules and regulations.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Direct patrons to rides, seats, or attractions.
- Furnish customers with information on events or activities.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Analyze and record personnel or operational data and write related activity reports.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Inform workers about interests or special needs of specific groups.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Provide staff with assistance in performing difficult or complicated duties.
- Recruit and hire staff members.
- Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
- Take disciplinary action to address performance problems.
- Train workers in proper operational procedures and functions and explain company policies.
- Furnish customers with information on events or activities.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Make travel arrangements for sightseeing or other tours.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
- Pick up and deliver items or run errands for guests.
- Order flowers for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Receive, store, or deliver luggage or mail.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Perform office duties on a temporary basis when needed.
- Arrange for interpreters or translators when patrons require such services.
- Arrange for the replacement of items lost by travelers.
- Provide food and beverage services to guests.
- Clean and tidy hotel lounge.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide directions to guests.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Procure beverages, food, and other items as requested.
- Collect soiled linen or clothing for laundering.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Answer patrons' questions about gaming machine functions and payouts.
- Respond to and resolve patrons' complaints.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Answer patrons' questions about gaming machine functions and payouts.
- Respond to and resolve patrons' complaints.
- Accept music requests from event guests.
- Adhere to schedules to keep events running on time.
- Advertise services using media such as internet advertising and brochures.
- Assemble audio and video equipment.
- Collect payments from customers.
- Communicate with clients or venue owners to determine event information, such as music preferences, scheduling, and anticipated attendance.
- Conduct sound checks to ensure equipment is working and appropriate for the venue.
- Create itemized invoices to record amounts due for services rendered.
- Create tailored playlists by aligning music with event functions.
- Develop written contracts for bookings.
- Encourage guests to dance using group dances, competitions, or other party games.
- Lead party games, such as dance-offs or prize giveaways.
- Listen to music before playing at events to ensure recordings are appropriate and meet quality standards.
- Maintain up-to-date knowledge of music releases and trends.
- Mix, cut, or sample recorded music using DJ controllers, CDJs, or DJ mixers.
- Operate disc jockey controller and other equipment, such as microphones.
- Operate visual effects equipment, such as lights, fog machines, or lasers.
- Organize music libraries or playlists.
- Select and play music incorporating crowd preferences and mood.
- Accept music requests from event guests.
- Answer questions about game rules and casino policies.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Greet customers and make them feel welcome.
- Exchange paper currency for playing chips or coin money.
- Check to ensure that all players have placed bets before play begins.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
- Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
- Stand behind a gaming table and deal the appropriate number of cards to each player.
- Apply rule variations to card games such as poker, in which players bet on the value of their hands.
- Receive, verify, and record patrons' cash wagers.
- Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
- Work as part of a team of dealers in games, such as baccarat or craps.
- Start and control games and gaming equipment, and announce winning numbers or colors.
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
- Open and close cash floats and game tables.
- Refer patrons to gaming cashiers to collect winnings.
- Supervise staff and monitor gambling tables to ensure security of the game.
- Seat patrons at gaming tables.
- Train new dealers.
- Prepare collection reports for submission to supervisors.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Answer questions about game rules and casino policies.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Feed and water animals according to schedules and feeding instructions.
- Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Exercise animals to maintain their physical and mental health.
- Collect and record animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
- Answer telephones and schedule appointments.
- Advise pet owners on how to care for their pets' health.
- Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
- Discuss with clients their pets' grooming needs.
- Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
- Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
- Anesthetize and inoculate animals, according to instructions.
- Install, maintain, and repair animal care facility equipment, such as infrared lights, feeding devices, and cages.
- Train animals to perform certain tasks.
- Order, unload, and store feed and supplies.
- Sell pet food and supplies.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Answer questions about game rules or casino policies.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Seat patrons at gaming tables.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Take the house percentage from each pot.
- Deliver tickets, cards, and money to bingo callers.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Sell food, beverages, or tobacco to players.
- Supervise staff and games and mediate disputes.
- Push dice to shooters and retrieve thrown dice.
- Answer questions about game rules or casino policies.
