- Interact with the public to answer traffic-related questions, respond to complaints or requests, or discuss traffic control ordinances, plans, policies, or procedures.
Occupations with related tasks Save Table: XLSX CSV
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Prepare passengers and aircraft for landing, following procedures.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Administer first aid to passengers in distress.
- Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Reassure passengers when situations, such as turbulence, are encountered.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Assist passengers entering or disembarking the aircraft.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Operate audio and video systems.
- Collect money for meals and beverages.
- Heat and serve prepared foods.
- Inspect passenger tickets to verify information and to obtain destination information.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Sell alcoholic beverages to passengers.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Prepare passengers and aircraft for landing, following procedures.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Respond to passengers' questions, requests, or complaints.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Determine or facilitate seating arrangements.
- Perform equipment safety checks prior to departure.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
- Adjust window shades or seat cushions at the request of passengers.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Respond to passengers' questions, requests, or complaints.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Announce stops to passengers.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Collect tickets or cash fares from passengers.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Make minor repairs to vehicle and change tires.
- Announce stops to passengers.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Announce arrival and departure information, using public address systems.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Announce arrival and departure information, using public address systems.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
- Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards.
- Operate controls to open and close transit vehicle doors.
- Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, to transport passengers.
- Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios.
- Regulate vehicle speed and the time spent at each stop to maintain schedules.
- Direct emergency evacuation procedures.
- Complete reports, including shift summaries and incident or accident reports.
- Attend meetings on driver and passenger safety to learn ways in which job performance might be affected.
- Collect fares from passengers, and issue change and transfers.
- Record transactions and coin receptor readings to verify the amount of money collected.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
- Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Drive taxicabs or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Notify dispatchers or company mechanics of vehicle problems.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high-traffic areas.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Report to taxicab services or garages to receive vehicle assignments.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
- Vacuum and clean interiors and wash and polish exteriors of automobiles.
- Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Announce routes or stops.
- Respond to students' questions, requests, or complaints.
- Assist disabled children or children with psychological, emotional, or behavioral issues with boarding and exiting the school bus.
- Buckle seatbelts or fasten wheelchair tie-down straps to secure passengers for transportation.
- Clean school bus interiors by picking up waste, wiping down windows, or vacuuming.
- Direct students boarding and exiting the school bus.
- Direct students evacuating the bus during safety drills.
- Escort young children across roads or highways.
- Evacuate students from the school bus in emergency situations.
- Guide the driver when the bus is moving in reverse gear.
- Monitor for trains at railroad crossings and signal the bus driver when it is safe to proceed.
- Monitor the conduct of students to maintain discipline and safety.
- Open and close school bus doors for students.
- Operate a wheelchair lift to load or unload wheelchairs.
- Prevent or defuse altercations between students.
- Report delays, accidents, or other traffic and transportation situations to dispatchers or other bus drivers, using phones or mobile two-way radios.
- Talk to children's parents or guardians about problematic behaviors, emotional or developmental problems, or related issues.
- Write and submit reports that include data such as the number of passengers or trips, hours worked, mileage driven, or fuel consumed.
- Announce routes or stops.
- Respond to students' questions, requests, or complaints.
- Inform regular customers of new products or services and price changes.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Call on prospective customers to explain company services or to solicit new business.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Inform regular customers of new products or services and price changes.
- Provide customers with information about local roads or highways.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Rotate, test, and repair or replace tires.
- Prepare daily reports of fuel, oil, and accessory sales.
- Clean windshields.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Test and charge batteries.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Operate car washes.
- Provide customers with information about local roads or highways.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Inspect vehicles to detect any damage.
- Greet customers and open their car doors.
- Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
- Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Escort customers to their vehicles to ensure their safety.
- Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
- Lift, position, and remove barricades to open or close parking areas.
- Perform personnel activities, such as supervising or scheduling employees.
- Review motorists' identification before allowing them to enter parking facilities.
- Service vehicles with gas, oil, and water.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Quote prices to customers.
- Maintain a safe working environment by monitoring safety procedures and equipment.
- Review work throughout the work process and at completion to ensure that it has been performed properly.
- Inform designated employees or departments of items loaded or problems encountered.
- Examine freight to determine loading sequences.
- Collaborate with workers and managers to solve work-related problems.
- Check specifications of materials loaded or unloaded against information contained in work orders.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Transmit and explain work orders to laborers.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Inspect equipment for wear and for conformance to specifications.
- Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
- Conduct staff meetings to relay general information or to address specific topics, such as safety.
- Evaluate employee performance and prepare performance appraisals.
- Assess training needs of staff and arrange for or provide appropriate instruction.
- Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
- Inspect job sites to determine the extent of maintenance or repairs needed.
- Inventory supplies and requisition or purchase additional items, as necessary.
- Counsel employees in work-related activities, personal growth, or career development.
- Schedule times of shipment and modes of transportation for materials.
- Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs, and in developing unit policies and procedures.
- Perform the same work duties as those supervised, or perform more difficult or skilled tasks or assist in their performance.
- Quote prices to customers.
- Make announcements regarding flights, using public address systems.
- Use instrumentation to guide flights when visibility is poor.
- Start engines, operate controls, and pilot airplanes to transport passengers, mail, or freight, adhering to flight plans, regulations, and procedures.
- Work as part of a flight team with other crew members, especially during takeoffs and landings.
- Respond to and report in-flight emergencies and malfunctions.
- Inspect aircraft for defects and malfunctions, according to pre-flight checklists.
- Contact control towers for takeoff clearances, arrival instructions, and other information, using radio equipment.
- Monitor engine operation, fuel consumption, and functioning of aircraft systems during flights.
- Monitor gauges, warning devices, and control panels to verify aircraft performance and to regulate engine speed.
- Steer aircraft along planned routes, using autopilot and flight management computers.
- Check passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications are met.
- Confer with flight dispatchers and weather forecasters to keep abreast of flight conditions.
- Order changes in fuel supplies, loads, routes, or schedules to ensure safety of flights.
- Brief crews about flight details, such as destinations, duties, and responsibilities.
- Choose routes, altitudes, and speeds that will provide the fastest, safest, and smoothest flights.
- Direct activities of aircraft crews during flights.
- Record in log books information, such as flight times, distances flown, and fuel consumption.
- Instruct other pilots and student pilots in aircraft operations and the principles of flight.
- Coordinate flight activities with ground crews and air traffic control and inform crew members of flight and test procedures.
- Conduct in-flight tests and evaluations at specified altitudes and in all types of weather to determine the receptivity and other characteristics of equipment and systems.
- File instrument flight plans with air traffic control to ensure that flights are coordinated with other air traffic.
- Perform minor maintenance work, or arrange for major maintenance.
- Evaluate other pilots or pilot-license applicants for proficiency.
- Load smaller aircraft, handling passenger luggage and supervising refueling.
- Plan and formulate flight activities and test schedules and prepare flight evaluation reports.
- Test and evaluate the performance of new aircraft.
- Make announcements regarding flights, using public address systems.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
- Notify dispatchers or company mechanics of vehicle problems.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Read maps and follow written and verbal geographic directions.
- Record vehicle routes.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Report any vehicle malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Answer questions from passengers concerning train rules, stations, and timetable information.
- Observe train signals along routes and verify their meanings for engineers.
- Signal locomotive engineers to start or stop trains when coupling or uncoupling cars, using hand signals, lanterns, or radio communication.
- Pull or push track switches to reroute cars.
- Observe signals from other crew members so that work activities can be coordinated.
- Monitor trains as they go around curves to detect dragging equipment and smoking journal boxes.
- Inspect couplings, air hoses, journal boxes, and handbrakes to ensure that they are securely fastened and functioning properly.
- Observe tracks from left sides of locomotives to detect obstructions on tracks.
- Operate locomotives in emergency situations.
- Raise levers to couple and uncouple cars for makeup and breakup of trains.
- Climb ladders to tops of cars to set brakes.
- Receive oral or written instructions from yardmasters or yard conductors indicating track assignments and cars to be switched.
- Inspect locomotives to detect damaged or worn parts.
- Signal other workers to set brakes and to throw track switches when switching cars from trains to way stations.
- Check to see that trains are equipped with supplies such as fuel, water, and sand.
- Monitor oil, temperature, and pressure gauges on dashboards to determine if engines are operating safely and efficiently.
- Set flares, flags, lanterns, or torpedoes in front and at rear of trains during emergency stops to warn oncoming trains.
- Inspect tracks, cars, and engines for defects and to determine service needs, sending engines and cars for repairs as necessary.
- Start diesel engines to warm engines before runs.
- Make minor repairs to couplings, air hoses, and journal boxes, using hand tools.
- Connect air hoses to cars, using wrenches.
- Operate and drive locomotives, diesel switch engines, dinkey engines, flatcars, and railcars in train yards and at industrial sites.
- Refuel and lubricate engines.
- Ride atop cars that have been shunted, and turn handwheels to control speeds or stop cars at specified positions.
- Adjust controls to regulate air-conditioning, heating, and lighting on trains for comfort of passengers.
- Record numbers of cars available, numbers of cars sent to repair stations, and types of service needed.
- Provide passengers with assistance entering and exiting trains.
- Conduct brake tests to determine the condition of brakes on trains.
- Answer questions from passengers concerning train rules, stations, and timetable information.