How do they match: Entertainment and Recreation Managers, Except Gambling

  • Entertainment and Recreation Services Manager
  • Entertainment and Recreation Operations Manager

  • Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

  • Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
  • Explain rules and regulations of facilities and entertainment attractions to customers.
  • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Talk to customers to convey information about events or activities.
  • Write and present strategies for recreational facility programming using customer or employee data.

  • Operate vehicles or material-moving equipment.
  • Confer with personnel to coordinate business operations.
  • Explain use of products or services.
  • Resolve customer complaints or problems.
  • Train service staff.