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How do they match:
Credit Counselors
8
Alternate Occupation Titles
Collections
Specialist
Credit
Specialist
Credit Balance
Specialist
Credit Card
Specialist
Credit Review
Specialist
Credit Services
Specialist
Credit Support
Specialist
Retention
Specialist
20
Tasks
Advise
clients
or
respond to inquiries about financial matters in person
or
via phone, email, Web site,
or
Internet chat.
Advise
clients
on housing matters, such as housing rental, homeownership, mortgage delinquency,
or
foreclosure prevention.
Assess
clients
' overall financial situations by reviewing income, assets, debts, expenses, credit reports,
or
other financial information.
Calculate
clients
' available monthly income to meet debt obligations.
Conduct research to help
clients
avoid repossessions
or
foreclosures
or
remove levies
or
wage garnishments.
Create action plans to assist
clients
in obtaining permanent housing via rent
or
mortgage programs.
Create debt management plans, spending plans,
or
budgets to assist
clients
to meet financial goals.
Disburse funds from
client
accounts to creditors.
Explain general financial topics to
clients
, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments,
or
collection actions.
Explain loan information to
clients
, such as available loan types, eligibility requirements,
or
loan restrictions.
Explain services
or
policies to
clients
, such as debt management program rules, advantages and disadvantages of using services,
or
creditor concession policies.
Interview
clients
by telephone
or
in person to gather financial information.
Investigate missing checks, payment histories, held funds, returned checks,
or
other related issues to resolve
client
or
creditor problems.
Maintain
or
update records of
client
account activity, including financial transactions, counseling session notes, correspondence, document images,
or
client
inquiries.
Negotiate with creditors on behalf of
clients
to arrange for payment adjustments, interest rate reductions, time extensions,
or
payment plans.
Prepare written documents to establish contracts with
or
communicate financial recommendations to
clients.
Prioritize
client
debt repayment to avoid dire consequences, such as bankruptcy
or
foreclosure
or
to reduce overall costs, such as by paying high-interest
or
short-term loans first.
Recommend educational materials
or
resources to
clients
on matters, such as financial planning, budgeting,
or
credit.
Recommend strategies for
clients
to meet their financial goals, such as borrowing money through loans
or
loan programs, declaring bankruptcy, making budget adjustments,
or
enrolling in debt management plans.
Refer
clients
to social service
or
community resources for needs beyond those of credit
or
debt counseling.
7
Detailed Work Activities
Assess financial status of
clients.
Develop financial plans for
clients.
Disburse funds from
clients
accounts to creditors.
Educate
clients
on financial planning topics.
Interview
clients
to gather financial information.
Recommend investments to
clients.
Refer
clients
to community
or
social service programs.
Type a title or code for matches
No quick matches found
Search for keyword results
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
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Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 13-2071.00 - Credit Counselors
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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