How do they match: Credit Counselors

  • Certified Consumer Credit and Housing Counselor
  • Certified Credit and Housing Counselor
  • Credit Services Specialist
  • Debt and Budget Counselor
  • Loan Servicing Representative

  • Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
  • Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
  • Refer clients to social service or community resources for needs beyond those of credit or debt counseling.

  • Refer clients to community or social service programs.