How do they match: Software Quality Assurance Analysts and Testers

  • Technical Support Engineer
  • SQA Technician
  • Software Quality Assurance Technician

  • Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Investigate customer problems referred by technical support.
  • Monitor program performance to ensure efficient and problem-free operations.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

  • Analyze data to identify or resolve operational problems.
  • Compile technical information or documentation.
  • Document operational activities.
  • Monitor computer system performance to ensure proper operation.
  • Read documents to gather technical information.
  • Test computer system operations to ensure proper functioning.