How do they match: First-Line Supervisors of Housekeeping and Janitorial Workers

  • Hotel Cleaning Supervisor
  • Hotel Housekeeping Supervisor
  • Hotel Room Service Supervisor
  • Cleaning Staff Supervisor

  • Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
  • Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
  • Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.

  • Instruct staff in work policies or procedures.