How do they match: First-Line Supervisors of Housekeeping and Janitorial Workers

  • Maintenance Director
  • Maintenance Manager
  • Maintenance Superintendent
  • Maintenance Supervisor
  • Facilities Maintenance Manager

  • Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
  • Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
  • Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.

  • Arrange maintenance activities.
  • Confer with coworkers to coordinate maintenance or cleaning activities.
  • Estimate maintenance service requirements or costs.
  • Evaluate current or prospective maintenance employees.
  • Select equipment, materials, or supplies for cleaning or maintenance activities.
  • Supervise maintenance workers.