How do they match: First-Line Supervisors of Housekeeping and Janitorial Workers

  • Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Direct activities for stopping the spread of infections in facilities, such as hospitals.
  • Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
  • Investigate complaints about service and equipment, and take corrective action.
  • Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.

  • Arrange maintenance activities.
  • Confer with coworkers to coordinate maintenance or cleaning activities.
  • Document work hours or activities.
  • Investigate work related complaints to determine corrective actions.
  • Select equipment, materials, or supplies for cleaning or maintenance activities.