How do they match: First-Line Supervisors of Housekeeping and Janitorial Workers

  • Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
  • Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
  • Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.