How do they match: First-Line Supervisors of Gambling Services Workers

  • Report customer-related incidents occurring in gaming areas to supervisors.
  • Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.

  • Prepare operational reports or records.