How do they match: First-Line Supervisors of Gambling Services Workers

  • Exchange currency for customers, converting currency into requested combinations of bills and coins.
  • Greet customers and ask about the quality of service they are receiving.
  • Report customer-related incidents occurring in gaming areas to supervisors.

  • Greet customers, patrons, or visitors.
  • Resolve customer complaints or problems.
  • Respond to customer inquiries.