How do they match: First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

  • Directly supervise and coordinate activities of entertainment and recreation related workers.

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Direct or coordinate the activities of entertainment and recreation related workers.
  • Furnish customers with information on events or activities.
  • Resolve customer complaints regarding worker performance or services rendered.

  • Resolve customer complaints or problems.