How do they match: Parts Salespersons

Manage shipments by researching shipping methods or costs and tracking packages.
Advise customers on substitution or modification of parts when identical replacements are not available.
Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Discuss use and features of various parts, based on knowledge of machines or equipment.
Examine returned parts for defects, and exchange defective parts or refund money.
Locate and label parts, and maintain inventory of stock.
Mark and store parts in stockrooms, according to prearranged systems.
Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
Pick up and deliver parts.
Prepare sales slips or sales contracts.
Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
Receive and fill telephone orders for parts.
Repair parts or equipment.

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Site updated April 30, 2024

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