How do they match: Tellers

  • Customer Service Associate
  • Customer Service Representative
  • Financial Services Representative
  • Member Services Representative
  • Sales and Service Specialist

  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Compute financial fees, interest, and service charges.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

  • Answer customer questions about goods or services.
  • Calculate costs of goods or services.
  • Sell products or services.