How do they match: Eligibility Interviewers, Government Programs

  • Cash Application Clerk
  • Client Services Rep
  • Client Services Representative
  • Eligibility Services Rep
  • Eligibility Services Representative
  • Enrollment Services Specialist
  • Job Services Consultant
  • Patient Services Assistant
  • Workforce Services Representative

  • Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
  • Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.

  • Administer personnel recruitment or hiring activities.
  • Investigate personal characteristics or activities of individuals.
  • Obtain personal or financial information about customers or applicants.
  • Refer customers to appropriate personnel.